Erick Clemente Email & Phone Number

Guadalajara, Jal., Mx

Responsibilities:• Carry out an END TO END (E2E) process in different accounts of different magnitudes, giving visibility to all stakeholders for customer satisfaction• Plan and monitor component and finished goods in multiple locations against sales forecasts and/or customer purchase orders to maintain the most optimal inventory levels in Mexico for distribution.• Review work order demand from MRP to support company requirements ensuring Key Performance Indicator objectives are met.• Work with suppliers to expedite open purchase orders and shipments in-transit to ensure lead times are respected, and any delay escalated with a contingency plan.• Participate in the S&OP process collaborating with cross-functional teams to meet customer requirements and market demands.• Synchronized supply chain inventory with customer demand to mitigate excess and work to minimize scrap, slow moving, as well as obsolete inventory.• Work toward achieving annual cost reduction goals.• Communicate effectively with suppliers on a regular basis assisting to cultivate strong relationships with them.Achievements:• Took over what used to be a two-planner role, freeing up resources to allocate it where management saw fit.• 2021 - The OTP (On Time Performance) improved from 89% to 96.14% being the only team member in NAR/CALA to reach the goal, set at 95%.• 2022 - OTP improved to 99.85% - Awarded a recognition for “Continuous Improvement” in July 2022.

Responsibilities:• Created timetables and production schedules for the different internal processes involved to turn raw material into sellable Finish Goods such as SMT, DIP and Top Assembly considering deadlines for customer orders and sales forecasting.• Be the main contact window for the customer to have a clear understating of the sense of urgency needed to deliver above expectation.• Completed daily, weekly, monthly and quarterly reports detailing production data such as volume as well as materials used to help management make accurate operational decisions.• Effectively communicated detailed information accurately and clearly to production staff to execute the production plan.• Proactively planned for potential changes in demand, resource availability, repairs, and supply shortages to minimize disruptions and ensure customer satisfaction by realigning production schedules to factor in such changes.• Communicated regularly with customers and key stakeholders to present inefficiencies and probable risks ensuring timely information exchange.• Generated invoice and packing list for every shipmentAchievements:• Awarded CCMX 2019 employee of the year for having increased OTD (On Time Delivery) from 80% up to 100%

Reynosa, Tamaulipas, Mexico

• Tracked and traced shipments in order to maintain current status information.• Helped to expedite key components based on the planning department requirements.• Updated the planning department for any delay that would impact the current production schedule.• Evaluated cost and lead time for different shipping routes to select optimal choices.• Paid taxes, duties and insurance fees based on different freight types.• Ensured that all import/export documentation and procedures were followed and complied with all record keeping requirements.• Collaborated with internal and external customers to support import export transactions and facilitate international trade.

Reynosa, Tamaulipas, Mexico

Part of a New Product Implementation from Taiwan. The NPI department was working on developing a smart-home system to introduce it to NAR/CALA.• Contributed to the master list of slang words and codes used by our group/organization for the duration of the project.• Applied cultural understanding to discern specific meanings beyond literal written words.• Transcribed and translated pertinent calls, other audio files and electronic messages as needed.• Proofread, edited and revised translated documents.

Bachelor Of Commerce - Bcom, International Business/Trade/Commerce

High School Diploma