Experienced Application Performance and Monitoring Leader with a demonstrated history for reducing MTTD and MTTR. Successful at bridging the gap between Development, Marketing, Analytics and Operations teams on how performance correlates to revenue and the user experience. Successful at building a mature performance culture within a large enterprise. Skilled in Software Development Life Cycle (SDLC), the continuous delivery pipeline with an emphasis on automation and shifting left to provide best in class digital quality. Management, Customer Service, Sales, and Leadership. Strong program and project management professional with a Bachelor of Science - BS focused in Information Technology from Arizona State University.