Erick Maina Email & Phone Number

Nairobi County, Kenya

Infrastructure Design & Implementation: Lead the architecture and deployment of complex IT infrastructure, including servers, networks, storage solutions, and cloud services, to meet the evolving needs of the organization.Performance Optimization: Continuously monitor and fine-tune systems to maximize efficiency and uptime, utilizing advanced diagnostic tools and analytics to preemptively address potential issues.Security & Compliance: Ensure all infrastructure components adhere to stringent security protocols and regulatory requirements, implementing robust measures to safeguard against cyber threats and data breaches.Project Management: Oversee the end-to-end lifecycle of infrastructure projects, from initial planning and budgeting to execution and post-implementation review, ensuring projects are delivered on time and within scope.

Nairobi, Kenya

- Enhanced Operational Efficiencies by Introducing streamlined IT processes, resulting in a 20-30% increase in overall operational efficiency and a 40% decrease in resolution time for IT incidents.- Business Transformation through IT Strategies: Led a comprehensive IT and digital strategy overhaul that contributed to a 60% increase in overall business revenue and a 40% improvement in customer satisfaction scores.- Implemented Cloud Platform Initiatives: Successfully migrated 70% of on-premise infrastructure to the public cloud, resulting in a 10-15% reduction in operational costs and a 90% improvement in system reliability.

Nairobi, Kenya

Led and managed a team of 4 IT Operations and infrastructure engineers to address and support key IT business processes that contributed to the overall business objectives. This led to achieving efficiency in operational excellence. - Enhanced supply chain Efficiency: Trained over 1500 internal team members and 100,000 clients to a 10-20% improvement in platform proficiency and heightened supply chain efficiency. - Optimized Field Agent Connectivity: Managed the Entire WAN and LAN services for 2500 field agents, enhancing business operations and achieving an 80% improvement in connection uptime.- Empowered cross-functional collaboration: Initiated and led regular tech meetings, enhancing cross-team collaboration, and reducing project delivery times by 40%.- Fortified Strategic Partnerships: Cultivated strategic partnerships leading to the successful launch of the apprenticeship program tech initiatives in alignment with Twiga's vision, resulting in 5% business growth.- Enhanced User Engagement: Integrated cutting-edge user engagement tools, resulting in a 30% increase in active user participation and improved feedback response times.

Nairobi Kenya

SABMiller plc was a South African multinational brewing and beverage company headquartered in England on the outskirts of London until 10 October 2016 when it was acquired by AB InBev. My role as a Network and Security Engineer was to establish and create design, implement, and maintain the organization's network infrastructure while ensuring the highest level of security. By developing network architecture and design through the implementations that meet the organization's requirements. - Reduced Security Incidents: Achieved a 30% reduction in security incidents by implementing a robust intrusion detection and prevention system, conducting regular vulnerability assessments, and promptly addressing identified vulnerabilities.- Policy Compliance Enhancement: Improved compliance with industry standards and regulations by 15% through the development and enforcement of updated network security policies and procedures.- Network Performance Improvement: Increased network performance by 20% through the identification and resolution of bottlenecks, optimization of routing protocols, and implementation of Quality of Service (QoS) policies.- Training Program Impact: Elevated staff awareness and competence in network security best practices, resulting in a 50% decrease in security-related policy violations within the first six months of implementing an employee training program.

Nairobi Kenya

- Led IT Engineer in reviewing, developing, and representing teams in clients likeWFP, MSF Belgium, and UN in Northern Turkana and Southern Sudan Juba.- Developed WIFI coverage for the camp ticketing system that generated $5000 annually in IT revenue.- Represented the operations team in major projects within the Enterprise technical space.

Nairobi Kenya

- Supported network operations center and systems for our home internet customers.- Identified customer business needs and found opportunities to up-sell products to existing customers’ accounts.- Maintaining client relations for proper service delivery.

Business Computer Science For Professionals, Computer And Information Sciences And Support Services

Communication Essential, Computer And Information Sciences And Support Services

Activities and Societies: Communication

Diploma Of Education, Project Management

Mcitp, Network And System Administration/Administrator

Microsoft Certification and Cisco Certification

Business Information System, Information Technology

Bsc in Information technology