Erick Murcia Email & Phone Number

West Palm Beach, Fl, Us

Nashville, Tennessee, United States

Irving, Texas, United States

Increased sales leads by implementing targeted outreach strategies and personalized followups with Healthcare Specialists.Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.Established relationships with Healthcare specialists candidates for new roles at Hospitals, Clinics and Government entities By LinkedIn and coldcalling.Built and managed accurate sales pipeline to maintain high volume of activity.Expanded client base by conducting market research to identify new prospects and potential business opportunities with Apollo and RocketReach.Set appointments with potential candidates for new roles in the Healthcare Business.Collaborated with internal departments to develop comprehensive solutions for complex client needs.

Estados Unidos

As CharterUp's Sales Lead, drive market expansion and collaborate withmarketing on campaignsUtilize advanced CRM tools for quality lead engagement and strategic followupsHighlight CharterUp's innovative approach to group travel logistics through coldcalling.Met or exceeded sales targets and quotas to contribute to overall sales goalsand revenue of company.Determined needs, delivered solutions, and overcame objections throughconsultative selling skills.

San Salvador, El Salvador

Develop and implement sales strategies to increase revenue and market share for our vascular treatment services.Analyze sales data and market trends to identify opportunities for growth and improvement.Work closely with our medical team to ensure that our services are meeting the needs of our patients.Collaborate with marketing and communications teams to create and execute effective campaigns and promotions.Build and maintain relationships with key stakeholders, including physicians and insurers.Monitor and report on sales metrics, including revenue, customer satisfaction, and patient outcomesStay up-to-date on the latest developments in vascular treatment services and related technologies, and share insights and recommendations with the team.

San Salvador, El Salvador

Sales and Customer Care Representative for Sirius XmHandled inbound and outbound calls, successfully offering satellite radio subscriptions and exceeding sales targetsMaintained high levels of customer satisfaction, managed customer accounts with precision, and ensured data security.Assisted call-in customers with questions and orders.Maintained a high level of product knowledge to provide accurate information and support to customers.Sales and Customer Care Representative for AT&T MobilityAdvised and sold mobile lines and services to a diverse customer base, exceeding sales targets and fostering customer loyaltyBuild rapport with customers, enhancing long-term relationships and satisfaction.Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.Online Banking Customer Service Representative - BMODelivered exceptional online banking support for BMO Bank of Montreal, resolving customer inquiries and enhancing digital banking experienceManaged sensitive customer information with utmost confidentiality and adherence to bank policies.Helped large volume of customers every day with positive attitude and focus on customer satisfaction.Customer Retention Specialist for Dish NetworkExcelled in retaining customers for Dish Network, meeting and exceeding retention targets consistentlyAnalyzed retention metrics, provided feedback to management, and refined retention strategies.Conducted follow-up calls to ensure complete resolution of customer concerns and verify satisfaction levels.Corporate Sales Assistant for TravelperkCollaborated with sales and marketing teams to understand travel needs of business executives, enhancing client satisfaction and sales efficiencyDesigned and managed comprehensive itineraries for corporate trips, negotiating favorable deals with travel service providers.Utilized CRM systems to accurately track customer interactions and update account information.