- Conduct initial consultations with SMEs to assess their current digital marketing knowledge, goals, and challenges.- Develop customized digital marketing strategies tailored to the specific needs and objectives of each SME.- Provide hands-on training and guidance on various digital marketing channels, including social media, email marketing, content marketing, and search engine optimization (SEO).- Assist SMEs in creating and optimizing content for their websites, social media platforms, and other digital channels.- Educate SMEs on the use of analytics tools to track the performance of their digital marketing efforts and make data-driven decisions.- Offer ongoing support and guidance to SMEs, including regular check-ins, progress reviews, and additional training sessions as needed.- Stay updated on the latest trends and best practices in digital marketing and share relevant insights and resources with SMEs.- Collaborate with other stakeholders, such as graphic designers, web developers, and content creators, to ensure cohesive and effective digital marketing strategies.- Monitor the progress and success of the digital marketing coaching program and make adjustments to strategies and tactics as needed to achieve desired outcomes.

Key Responsibilities:1. Strategic Vision: Develop and communicate a clear and compelling vision for Innospark Solutions, aligning it with long-term business objectives. Continuously evaluate market trends, customer needs, and technological advancements to adapt the company's strategy for sustained growth and competitive advantage.2. Business Development:- Identify new business opportunities and potential partnerships to expand the company's service portfolio and geographic reach. Foster strong relationships with key stakeholders, clients, and industry players to position Innospark Solutions as a trusted and reliable service provider.3. Operational Leadership:- Oversee day-to-day operations, ensuring efficiency, quality, and adherence to best practices across all service areas. Implement effective processes and systems to optimize productivity and resource allocation.4. Financial Management:- Monitor and manage the company's financial performance, including budgeting, forecasting, and cost control measures. Make data-driven decisions to achieve profitability and sustainable growth.5. Team Leadership:- Recruit, mentor, and inspire a talented team of professionals, promoting a culture of collaboration, innovation, and employee development. Foster a positive and inclusive work environment that encourages creativity and passion for excellence.6. Innovation and Adaptation:-Champion a culture of innovation within the organization, encouraging the exploration of new technologies, methodologies, and business models. Be receptive to market changes and adapt strategies accordingly.7. Compliance and Risk Management:- Ensure adherence to all relevant laws, regulations, and industry standards. Proactively identify and mitigate potential risks that may impact the company's operations or reputation.8. Brand Representation:- Represent Innospark Solutions in various forums, conferences, and industry events to enhance the company's reputation and thought leadership.

- Generating leads and growing the sales funnel.- Meeting or exceeding sales Targets & Goals.- Negotiating all contracts with prospective clients.- Helping determine pricing schedules for quotes, promotions, and negotiations.- Preparing daily, weekly and monthly reports.- Giving sales presentations to a range of prospective clients.- Coordinating sales efforts with marketing programs.- Understanding and promoting company programs.- Obtaining deposits and balance of payment from clients.- Preparing and submitting sales contracts for orders.- Visiting clients and potential clients to evaluate needs or promote products and services.- Maintaining client records.- Answering client questions about credit terms, products, prices and availability.- Managing all incoming and outgoing sales related queries.

- Private consultancy in corporate finance, market research, financial and market analysis as well as business strategy.-Driving the growth of Trade Finance, business volumes and manage assigned portfolios, from the process of deal origination, structuring, credit approval, contracting and placement to ensure that the process is finalized within optimal time. -Development of the bank’s trade finance strategy, products, and plans while continuously reviewing performance against targets.-Establish and maintain ties with market participants including international banks, financial institutions, trade finance intermediaries and companies.

Contacting potential clients to establish rapport and arrange meetings.Provide after sales service to existing customers (marketing/technical)Planning and overseeing new marketing initiatives.Researching organizations and individuals to find new opportunities.Increasing the value of current customers while attracting new ones.Finding and developing new markets and improving sales.Attending conferences, meetings, and industry events.Developing quotes and proposals for clients.Developing goals for the development team and business growth and ensuring they are met.

Attracting Clients to Watu Credit Limited Asset Finance products.-Acting as contact person at nominated sales point(s) for all incoming inquiries from potential and existing Clients in respect to Asset Finance products offered by the Company; and directing queries’ regarding the Company’s other products to head-office.-Providing proactive, accurate, detailed and comprehensive product presentation in respect of Client’s inquiry.-Conducting pre-assessment of Client’s financial position and offering best suitable product configuration.-Collecting necessary documentation, including but not limited to ID, PIN, photo, asset details; checking for documents authenticity and ensuring scanning quality; submitting all relevant information to the back office for further checking and processing.-Issuing appropriate Loan Agreement, ensuring data entry accuracy and correctness and making sure that all essential conditions of Loan Agreement such as (but not limited to) duration, payment schedules, due amount, as well as legally binding consequences in case of breach of Terms and Conditions of this Agreement are fully explained to the Client and accepted by the Client.-Advancing on customer support by conducting preventive and follow-up calls and reminders to clients to ensure adherence to payment schedules.-Keeping Department Manager informed by submitting activity reports and performance analysis in accordance with Company reporting procedures.-Ensuring that all sales and marketing activities operate cost effectively, consistently and ethically within the given mandate and within the mission and values of Watu Credit Limited.-Any other duties as may be assigned by the Management.- Installation and removal of GPS trackers on onboarded assets

-Attracting Clients to Watu Credit Limited Asset Finance products.-Acting as contact person at nominated sales point(s) for all incoming inquiries from potential and existing Clients in respect to Asset Finance products offered by the Company; and directing queries’ regarding the Company’s other products to head-office.-Providing proactive, accurate, detailed and comprehensive product presentation in respect of Client’s inquiry.-Conducting pre-assessment of Client’s financial position and offering best suitable product configuration.-Collecting necessary documentation, including but not limited to ID, PIN, photo, asset details; checking for documents authenticity and ensuring scanning quality; submitting all relevant information to the back office for further checking and processing.-Issuing appropriate Loan Agreement, ensuring data entry accuracy and correctness and making sure that all essential conditions of Loan Agreement such as (but not limited to) duration, payment schedules, due amount, as well as legally binding consequences in case of breach of Terms and Conditions of this Agreement are fully explained to the Client and accepted by the Client.-Advancing on customer support by conducting preventive and follow-up calls and reminders to clients to ensure adherence to payment schedules.-Keeping Department Manager informed by submitting activity reports and performance analysis in accordance with Company reporting procedures.-Ensuring that all sales and marketing activities operate cost effectively, consistently and ethically within the given mandate and within the mission and values of Watu Credit Limited.-Any other duties as may be assigned by the Management.

Some of the Key Specific Duties include:• Monitoring and control of assigned Asset Finance Portfolio using Company software.• Ensuring adherence to payment schedules through pro-active follow up calls and reminders.• In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques.• Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.• Maintaining records about clients’ financial status, reporting daily to the management.• Developing and strengthening clients relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutionsthrough the range of products offered by the Company.• Providing training and sharing knowledge with Interns/Trainees employed by the Company.• Any other duty as may be assigned by the management.

Strategic Vision: Develop and communicate a clear and compelling vision for Mushking Ventures ,aligning it with long-term business objectives. Continuously evaluate market trends, customer needs,and technological advancements to adapt the company's strategy for sustained growth and competitiveadvantage.2. Business Development:- Identify new business opportunities and potential partnerships to expand thecompany's service portfolio and geographic reach. Foster strong relationships with key stakeholders,clients, and industry players to position Mushking Ventures as a trusted and reliable service provider.3. Operational Leadership:- Oversee day-to-day operations, ensuring efficiency, quality, and adherenceto best practices across all service areas. Implement effective processes and systems to optimizeproductivity and resource allocation.4. Financial Management:- Monitor and manage the company's financial performance, includingbudgeting, forecasting, and cost control measures. Make data-driven decisions to achieve profitabilityand sustainable growth.5. Team Leadership:- Recruit, mentor, and inspire a talented team of professionals, promoting aculture of collaboration, innovation, and employee development. Foster a positive and inclusive workenvironment that encourages creativity and passion for excellence.6. Innovation and Adaptation:-Champion a culture of innovation within the organization, encouraging theexploration of new technologies, methodologies, and business models. Be receptive to market changesand adapt strategies accordingly.7. Compliance and Risk Management:- Ensure adherence to all relevant laws, regulations, and industrystandards. Proactively identify and mitigate potential risks that may impact the company's operations orreputation8. Brand Representation:- Represent Mushking Ventures in various forums, conferences, and industryevents to enhance the company's reputation and thought leadership.

Claims Management:Investigate and process claims related to damaged, lost, or delayed shipments.Work closely with clients, carriers, and internal teams to gather necessary information for claimresolution.Evaluate claims based on established policies, contracts, and industry regulations.Maintain accurate and detailed records of each claim, including supporting documentation.CommunicationCommunicate effectively with clients, carriers, and internal stakeholders to provide updates on thestatus of claims.Collaborate with other departments to ensure timely resolution and prevent recurrence of similar claims.Address inquiries and concerns from clients regarding the claims process.Documentation:Prepare and submit comprehensive claim reports to insurance providers and other relevant parties.Ensure all required documentation is collected and maintained for each claim.Monitor and manage claim files, ensuring completeness and accuracy.Continuous Improvement:Analyze claims data to identify trends and areas for improvement in processes and procedures.Collaborate with the operations team to implement preventive measures to reduce the occurrence ofclaims.Provide recommendations for enhancements to the claims management system.Compliance:Stay abreast of industry regulations and changes in legislation related to claims processing.Ensure compliance with company policies and procedures in all aspects of claims management.

Installation of software and operations systems on Desktops-Installation of hardware and troubleshooting of desktops and Laptops-Application Software Installation,Kwatos and F-Secure-Sap Client Installation and configuration-Internet ,Ms Outlook Configuration and Troubleshooting.-Developing and Implementing an effective ,maintenance and service routine for IT equipment i.eDesktops,Printers and Scanners.-Printer Driver's installation and troubleshooting of different types of printers.-Pulling UTP cables and Fibre optic cable.(structured cabling)-Performing data backup and transfer on desktops and laptops-Anti-virus installations and configurations