Experienced ICT’s consulting and executive leader with a reputation as a change agent and goal driven professional with a proven track record in operations and project management positions at multinational companies and governmental organisms. Multicultural background, team builder, talent developer and strategic thinker, skilled at navigating through complex situations, identifying opportunities for improvement and propelling change company-wide to improve performance.Bachelor degree in Computer Engineering and MBA in Project Management. Certificated with PMP: Project Management Professional, PMI-ACP: Agile Certified Practitioner and CSM: Certified Scrum Master.Possess excellent communication and problem-solving skills, with a keen eye for identifying opportunities, customer needs and developing effective solutions to meet them. Proficiency in Microsoft Office, Remedy BMC, GLPI, JIRA, GIT, MS Project, WBS Schedule Pro, Xmind and Bizage (BMPN). Adept of the good practices preconized by PMBoK, ITIL, XP and Scrum. Skilled on agile methodologies and capable of using hybrid and traditional approaches depending on the costumer’s organizational culture. Familiarized with pre-sales, bid and contract analysis, monitoring and controlling of KPIs, costs and sales margin.Specialized in operations and projects management of software factory, data center, NOC, governance, infrastructure and service desk.Feel free to contact me in my Inbox.
Listed skills include Microsoft Project, Java, Microsoft Sql Server, Itil, and 30 others.