Developed team communications and information during day today operation & conduct operation training.Monitored social media and online sources for industry trends,also create sales and marketing programManaged quality assurance program, including on-site evaluations, internal audits and customer surveys.Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.Managed daily operations, orchestrating forward-thinking strategies to accomplish profit and expansion goals.Oversaw HR functions, including hiring, staffing, training, payroll and labor law

Delivered business strategy and developed systems and procedures to improve operational quality and team efficiencyDeveloped value-added solutions and approaches by leveraging trends in customer marketplaces and hotel industries.Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.Devised, deployed and monitored processes to boost long-term business success and increase Gop at 45 %Trained, coached and mentored Head Of departments & their staff to support smooth operation especially during launch new system or new product.Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.

Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.Managed bar and wait staff including hiring, training, scheduling and analyzing theft and wastage.Responded to customer complaints, addressing concerns and distress with amicable interactions.Enacted progressive disciplinary measures for staff, managed work zones and oversaw opening and closing duties.Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant and meeting roomsInvestigated and integrated enhanced service and team management strategies to boost business profits.Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.Assisted team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.Performed cost-benefit analysis for Goverment,corporate and social events.

Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.Managed bar and wait staff including hiring, training, scheduling and analyzing theft and wastage.Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.Investigated and integrated enhanced service and team management strategies to boost business profits.Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.Controlled labor hours and inventory costs through hands-on management and proactive changes.Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.Oversaw timeliness and quality of food delivery at high-volume events.Provided exceptional service to guests by immediately addressing needs and requests.Followed safety procedures and incorporated safety equipment to reduce injury and loss.

Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.Set up advertising signs and displays on shelves, counters and tables.

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 45-member of team with related direct reports.Implemented policies and standard operating procedures for continuous improvement.Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.Coordinated ongoing technical training and personal development classes for staff members.Managed new employee orientation training process for more than 100 employees each year.Reviewed and edited all training materials for accuracy and company policy compliance.Led daily, weekly and monthly coaching, counseling and feedback sessions.Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.Conducted orientation sessions and organized on-the-job training for new hires.Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

Manage day to day business Operation, handle special inside and outside eventSales, Marketing, Research: Develop marketing strategies and calendar to increase exposure of restaurant business opportunities, and leads; implement advertising campaigns; analyze the competitive advantage and profitability of the restaurant. Media Management: Build and increase exposure of restaurant through media channel and platforms; develop and administer content to customer engagement, create an interactive relationship with customers and potential customers.Events Management: Plan events to increase engagement with customers; create posters for events; prepare newsletters; assist with execution of events.Partnership Management: Cultivate and maintain relationships among business partners, brand partners, as well as brand ambassadors and influencers.Reporting: Provide reports and improve the sales of the restaurant based on data and business goals.