Service Desk Specialist
Current
Nov 2022 - Present
AeroLeads people directory · profile
Erick Suarez Email & Phone Number
Service Desk Specialist.
at
EPAM Systems
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Desk Specialist.
Location
Iztacalco, Mexico City, Mexico
Company size
Who is Erick Suarez? Overview
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Quick answer
Erick Suarez is listed as Service Desk Specialist. at EPAM Systems, a with 38592 employees, based in Iztacalco, Mexico City, Mexico. AeroLeads shows a matched LinkedIn profile for Erick Suarez.
Erick Suarez previously worked as Service Desk Specialist at Epam Systems and Service Desk at Wipro. Erick Suarez holds Ingeniería En Software Y Redes, Computer Science, En Curso. from Universidad Tecnológica De México.
Company email context
Email format at EPAM Systems
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EPAM Systems
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Profile bio
About Erick Suarez
Experienced Service Desk professional with a strong background in global support and single point of contact (SPOC) operations. Skilled in ticket management, escalation processes, and performance tracking, with a focus on metrics such as SLA, SLO, and SLI. Proficient in creating, maintaining, and updating documentation and leading knowledge transfer sessions to ensure team alignment and continuous improvement.
Current workplace
Erick Suarez's current company
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Epam Systems
4 roles
Erick Suarez work experience
A career timeline built from the work history available for this profile.
Service Desk
Jun 2021 - Nov 2022
Jul 2020 - Mar 2021
Geek Squad Agent
Best Buy México
Apr 2015 - Nov 2018
Team & coworkers
Colleagues at EPAM Systems
Other employees you can reach at epam.com. View company contacts for 38592 employees →
SK
Siarhei Kandrashevich
Colleague at Epam SystemsWrocław, Dolnośląskie, Poland
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AG
Alexandr Gorbachev
Colleague at Epam SystemsŁódź, Łódzkie, Poland
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VS
Viktoryia Shulik
Colleague at Epam SystemsBelarus
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YS
Yury Shaban
Colleague at Epam SystemsBelarus
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IT
Iryna Tsemkalo
Colleague at Epam SystemsAmsterdam, North Holland, Netherlands
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МП
Мария Пивоваровп
Colleague at Epam SystemsMinsk, Belarus
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VP
Vova Pekun
Colleague at Epam SystemsPinsk, Brest, Belarus
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SV
Sai Vellanki
Colleague at Epam SystemsHyderabad, Telangana, India
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MK
Midhun Kumar Addanki
Colleague at Epam SystemsGreater Hyderabad Area, India
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MK
Margarita Kuptsevich
Colleague at Epam SystemsBelgrade, Serbia
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Siarhei Kandrashevich
Colleague at Epam SystemsWrocław, Dolnośląskie, Poland
View →
AG
Alexandr Gorbachev
Colleague at Epam SystemsŁódź, Łódzkie, Poland
View →
VS
Viktoryia Shulik
Colleague at Epam SystemsBelarus
View →
YS
Yury Shaban
Colleague at Epam SystemsBelarus
View →
IT
Iryna Tsemkalo
Colleague at Epam SystemsAmsterdam, North Holland, Netherlands
View →
МП
Мария Пивоваровп
Colleague at Epam SystemsMinsk, Belarus
View →
VP
Vova Pekun
Colleague at Epam SystemsPinsk, Brest, Belarus
View →
SV
Sai Vellanki
Colleague at Epam SystemsHyderabad, Telangana, India
View →
MK
Midhun Kumar Addanki
Colleague at Epam SystemsGreater Hyderabad Area, India
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MK
Margarita Kuptsevich
Colleague at Epam SystemsBelgrade, Serbia
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2 education records
Erick Suarez education
Ingeniería En Software Y Redes, Computer Science, En Curso.
Licenciatura, Informatics
FAQ
Frequently asked questions about Erick Suarez
Quick answers generated from the profile data available on this page.
What company does Erick Suarez work for?
Erick Suarez works for EPAM Systems.
What is Erick Suarez's role at EPAM Systems?
Erick Suarez is listed as Service Desk Specialist. at EPAM Systems.
Where is Erick Suarez based?
Erick Suarez is based in Iztacalco, Mexico City, Mexico while working with EPAM Systems.
What companies has Erick Suarez worked for?
Erick Suarez has worked for Epam Systems, Wipro, Kio Networks, and Best Buy México.
Who are Erick Suarez's colleagues at EPAM Systems?
Erick Suarez's colleagues at EPAM Systems include Siarhei Kandrashevich, Alexandr Gorbachev, Viktoryia Shulik, Yury Shaban, and Iryna Tsemkalo.
How can I contact Erick Suarez?
You can use AeroLeads to view verified contact signals for Erick Suarez at EPAM Systems, including work email, phone, and LinkedIn data when available.
What schools did Erick Suarez attend?
Erick Suarez holds Ingeniería En Software Y Redes, Computer Science, En Curso. from Universidad Tecnológica De México.
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