Handles analysis of product costings and stock inventory.Provide customer service support to domestic and export customers.Provide internal commercial support for the sales and business development functions of the company.Order coordination and follow-up including keeping customers abreast of pricing, stock availability, and shipping dates.Building and maintaining effective working relationships with customers.Preparation of export documentation and… Show more Handles analysis of product costings and stock inventory.Provide customer service support to domestic and export customers.Provide internal commercial support for the sales and business development functions of the company.Order coordination and follow-up including keeping customers abreast of pricing, stock availability, and shipping dates.Building and maintaining effective working relationships with customers.Preparation of export documentation and obtaining export freight quotes.Actioning enquiries and preparation of quotes.Maintaining pricing information. Show less

Perform all areas of customer service, from being the first point of call for telephone queries, to processing customer orders, to serving on the trade counter.Involve with identifying customer requirements, selecting product / service mix and advising on price, availability and delivery of details.Interacts with customers and staff at all levels both over the phone and face-to-face.

Develop and execute appropriate marketing plan to ensure further growth of the company’s spare parts department.Controls, supervises and directs all activities of spare parts branch personnel and develops subordinate skills and training of people.

Leads and oversees analysis of marketing opportunities and in the conceptualization and implementation of marketing strategies and programs and promotional activities.Set-up spare parts operation of Zongshen motorcycle parts (sales, inventory, and warehousing).

Implements marketing and sales strategies, opportunities, and programs to meet corporate objectives of maximizing sales volume, profitability and market share:Worked directly with dealers and sales people to develop comprehensive quality action plan to address market weakness and recapture lost business.Make sure that balance stock inventory level is at the right time according to dealer’s needs, post sales records, and expected future volumes.

Handles Caterpillar and Generac generator sets sales to government institutions and private companies and private companies.