John Erick Tadeo Email & Phone Number

Facilities Management

Plan, manage, budget & oversee all the aspects of Hard, Soft & IFM services.Supervise employees in the assigned technical accounts.Negotiate contract provisions & service level agreement compliance.Vendor Management, meet client expectations on established KRAs, KPIs and SLAs.Liaises & attend client concerns, ensure compliance on agreed standards, and other deliverables.Transition and Go Live management, create maintenance plan aligned with client's SLA.Check & ensure all preventive maintenance are conducted within CAPEX & OPEX provisions.Create & adhere opportunities for expansion, upsell & cross selling.Manage relationship between clients & personnel.Document and report generation for administrative, metrics and account performance.Support Sales & HR Dept. thru ocular of technical account leads & FTE assessment respectively.

Philippines exclusive distributor ofMitsubishi Heavy Industries Ltd, AirconditionersProject implementation & development monitoring for AC installation for split type and VRF units. Attend & negotiate technical coordination meetings for onsite concerns and issues.Conduct QA/QC function and inspections of installed VRF units on project sites.Conduct testing & commissioning for MHI VRF units.Knowledgeable of other MEFPS, special and common systems T&C checklist & standards. Comprehensive technicality & hands on services for MHI VRF & Split type units.Present installation seminars to qualified mechanical contractors for MHI VRF & Split type units.Perform Operations & Maintenance presentation during final acceptance & turnovers.Develop action plans for mechanical related issues for after sales services.Supervisorial function for concerns & issues of MHI VRF & Split type after sales services.