Ericka Dobson's Location
Jacksonville, North Carolina, United States, United States
Ericka Dobson's Contact Details
Ericka Dobson personal email
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Ericka Dobson phone numbers
About Ericka Dobson
I am a dedicated sales coach and licensed insurance professional with extensive expertise in Life, Health, Accident, and Sickness insurance. With my licenses spanning across North Carolina and 20 other states, I am well-equipped to provide comprehensive coverage solutions to individuals and families in need.Having worked on the 2021 open enrollment for the ACA team/project at United Healthcare, I gained valuable experience in guiding clients through the complexities of healthcare insurance. I am passionate about helping individuals understand their options and make informed decisions to protect their health and financial well-being.Currently, I am proud to be a part of the Easy Med/E-telequote team, where I continue to leverage my knowledge and skills to assist clients in navigating the Medicare landscape. I am committed to providing personalized guidance, ensuring that each client receives the best possible coverage to meet their unique needs.With a customer-centric approach, I prioritize clear communication, transparency, and exceptional service throughout the insurance process. I am dedicated to building long-lasting relationships based on trust, integrity, and professionalism.If you are seeking an experienced and knowledgeable insurance professional who can simplify the complexities of insurance and provide peace of mind, I would be delighted to connect with you. Let's explore how I can help you secure the right insurance coverage for your needs.
Ericka Dobson's Current Company Details
Ericka Dobson Work Experience Details
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Senior Sales ManagerExact MedicareJacksonville, Nc, Us
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Sales CoachE-Telequote Insurance Inc. Jun 2024Clearwater, Florida, UsSales Coach specializing in guiding and empowering licensed Medicare insurance agents to excel in their sales performance. With a deep understanding of the Medicare market and industry regulations, I provide tailored coaching strategies and training to help agents effectively engage with clients, identify their needs, and present suitable Medicare insurance solutions. Through my expertise in sales techniques, objection handling, and relationship building, I support agents in achieving their sales goals and maximizing their potential. My goal is to equip agents with the knowledge and skills necessary to thrive in the competitive Medicare insurance market, ultimately ensuring client satisfaction and success for both agents and their clients. -
Licensed Insurance Agent/Onboarding Production CoachE-Telequote Insurance Inc. Jan 2022Clearwater, Florida, UsRemote Licensed Medicare Insurance Agent dedicated to providing high-quality insurance solutions to clients from the comfort of their own homes. With expertise in the Medicare market and comprehensive knowledge of insurance plans, I offer personalized guidance and assistance to individuals seeking Medicare coverage. Utilizing advanced technology and communication tools, I efficiently navigate the enrollment process, educate clients on their options, and help them make informed decisions. I prioritize building strong relationships with clients by actively listening to their needs, addressing concerns, and ensuring exceptional customer service. As a remote agent, I am committed to delivering convenience and accessibility while maintaining the highest standards of professionalism and integrity.
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Service Lane ManagerLejeune Honda Cars Jan 2021 - Nov 2021Experienced Service Lane Manager/Service Advisor with a passion for delivering exceptional customer service and maximizing efficiency in automotive service departments. With a strong background in automotive maintenance and repair, I effectively coordinate and manage service operations to ensure a seamless experience for customers. By promptly addressing customer inquiries, accurately diagnosing vehicle issues, and recommending appropriate services, I consistently exceed customer expectations and drive customer satisfaction. I excel in fostering strong relationships with customers, team members, and vendors, while effectively managing service schedules. Committed to continuous improvement, I actively seek opportunities to enhance service processes, streamline operations, and optimize customer experiences. -
Insurance AgentEquis Financial Aug 2020 - Jul 2021United States, UsAs a licensed life insurance hagent for Equis Financial, my role is to help individuals and families navigate the process of securing life insurance coverage. I provide personalized guidance and education on the different types of life insurance policies available, such as term life, whole life, and universal life insurance. I assess the unique needs and goals of each client to recommend the most suitable coverage options. Additionally, I assist clients in completing applications, gathering necessary documentation, and addressing any underwriting requirements. Throughout the process, I prioritize clear communication, transparency, and exceptional customer service to ensure that clients have the peace of mind that comes with having the right life insurance protection in place. -
Insurance ProducerConcentrix Sep 2020 - Dec 2020Newark, California, UsAs a seasonal licensed U65 Insurance Agent for Concentrix via United Healthcare I during the 2020-2021 ACA enrollment period, my main responsibility is to assist individuals in understanding and enrolling in health insurance plans for individuals under the age of 65. I provide information about the different U65 insurance options available, including plans offered through the Affordable Care Act (ACA) marketplace. I guide clients through the enrollment process, ensuring they have the necessary documentation and assisting with the application process. Additionally, I address any questions or concerns clients may have regarding their U65 insurance coverage and help them make informed decisions based on their healthcare needs and budget. My ultimate goal is to provide exceptional customer service and ensure that individuals have the coverage they need during the enrollment period.Working on a project for United healthcare open enrollment for the ACA team 2021. Hold health licenses in NC, MD, VA, TN, OK, AZ and WA. -
Service Lane Manager/Service AdvisorKia Of New Bern Dec 2019 - Dec 2020Highly skilled Service Lane Manager and qService Advisor with a proven track record in the automotive industry. I am dedicated to providing exceptional customer service and ensuring smooth operations in service departments. With a comprehensive knowledge of automotive maintenance and repair, I effectively communicate with customers to identify their vehicle needs and recommend appropriate services. By managing service schedules, coordinating with technicians, and maintaining accurate records, I streamline workflow and enhance customer satisfaction. My strong leadership abilities, attention to detail, and commitment to continuous improvement contribute to the success of the service team and the overall profitability of the dealership.
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Service AdvisorLejeune Honda Cars Mar 2018 - Dec 2019Results-oriented Automotive Service Advisor with a proven track record of delivering exceptional customer service and driving revenue growth in automotive service departments. With a deep understanding of vehicle maintenance and repair, I effectively communicate with customers to accurately diagnose their vehicle issues and recommend appropriate services. By providing detailed estimates, explaining repair options, and ensuring timely completion of work, I consistently exceed customer expectations and build long-lasting relationships. I excel in managing service schedules, coordinating with technicians, and maintaining accurate records, all while prioritizing customer satisfaction and dealership profitability. With a strong commitment to continuous learning and staying updated on industry trends, I consistently deliver outstanding service experiences that drive customer loyalty and contribute to the overall success of the dealership.Top Advisor every month for gross profit since March 2018. Collision Center & insurance Advisor Top Advisor for ELR, $/RO, Hrs/RO.
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Insurance AgentAflac May 2019 - Sep 2019Columbus, Ga, UsAs a part-time Aflac Insurance Agent, I provide individuals and businesses with supplemental insurance options to help protect their financial well-being. I am responsible for educating clients about the benefits and coverage options available through Aflac, and assisting them in selecting the policies that best meet their needs. I have a deep understanding of the various insurance products offered by Aflac and can effectively communicate the value and advantages of each policy. By building relationships with clients and providing exceptional customer service, I strive to ensure their satisfaction and peace of mind. -
Service AdvisorStevenson Kia Sep 2016 - Mar 2018Experienced and results-driven Service Advisor with a proven track record in the automotive industry. Dedicated to delivering top-notch customer service and maximizing service department efficiency. Skilled in diagnosing and addressing vehicle issues, offering tailored recommendations for optimal maintenance and repairs. Proficient in managing service schedules, coordinating with technicians, and maintaining meticulous records. Adept at streamlining processes to enhance workflow and ensure customer satisfaction. Strong leadership abilities, keen attention to detail, and a continuous improvement mindset contribute to team success and dealership profitability.* Grossed over 2 million dollars for parts & service. * Continually met CSI scores for district & region
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Service AdvisorStevenson Mazda Jacksonville, Nc Mar 2016 - Sep 2016Skilled and dedicated Service Advisor with a demonstrated track record of achievement in the automotive sector. Devoted to providing outstanding customer service and maximizing the effectiveness of service departments. Proficient in identifying and resolving vehicle issues, offering tailored suggestions for optimal maintenance and repairs. Experienced in managing service schedules, working collaboratively with technicians, and maintaining precise records. Capable of streamlining processes to enhance workflow and guarantee customer delight. Exhibits strong leadership abilities, meticulous attention to detail, and an unwavering commitment to continuous improvement, contributing to team success and dealership profitability.* Increased gross profit* Helped meet retention goals * Increased CSI scores
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Service AdvisorNeuwirth Motors Jul 2015 - Mar 2016Experienced and dedicated Service Advisor specializing in Chrysler, Dodge, Jeep, and Ram vehicles, with a proven track record of success in the automotive industry. Committed to delivering exceptional customer service and maximizing the efficiency of service departments. Skilled in diagnosing and resolving vehicle issues, providing personalized recommendations for optimal maintenance and repairs. Proficient in managing service schedules, collaborating effectively with technicians, and maintaining accurate records. Known for streamlining processes to improve workflow and ensure customer satisfaction. Demonstrates strong leadership skills, meticulous attention to detail, and an unwavering commitment to continuous improvement, contributing to both team success and dealership profitability.
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Service AdvisorStevenson Kia Jan 2014 - Jul 2015Experienced and goal-oriented Service Advisor with a proven record of excellence in the automotive industry. Committed to delivering exceptional customer service and optimizing the efficiency of service departments. Proficient in diagnosing and resolving vehicle problems, providing personalized recommendations for optimal maintenance and repairs. Skilled in managing service schedules, collaborating with technicians, and maintaining accurate documentation. Adept at streamlining processes to improve workflow and ensure utmost customer satisfaction. Demonstrates strong leadership skills, meticulous attention to detail, and a continuous drive for improvement, contributing to the success of teams and the profitability of dealerships.
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Customer Service Representative/Appointment CoordinatorStevenson Toyota Dec 2012 - Jan 2014Customer-oriented and highly organized Customer Service Representative and Appointment Coordinator with a strong background in the automotive industry, specifically at a Toyota dealership. Proven ability to deliver exceptional customer service and build strong relationships with clients. Skilled in handling customer inquiries, resolving issues, and providing accurate information about vehicle services and maintenance. Proficient in managing appointment schedules, coordinating with service technicians, and ensuring timely and efficient service delivery. Demonstrates excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Committed to providing a positive customer experience and contributing to the overall success of the dealership.
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Loss Prevention AgentLaguna Cliffs Marriott Resort & Spa Oct 2010 - Jul 2012Dana Point, Ca, UsExperienced and vigilant Loss Prevention Agent with a demonstrated history of working in the hospitality industry, specifically at the prestigious Laguna Cliffs Marriott resort in Dana Point, CA. Adept at ensuring the safety and security of guests, employees, and property through proactive fb surveillance, risk assessment, and incident response. Skilled in identifying and mitigating potential risks and implementing effective loss prevention strategies. Strong knowledge of security protocols, emergency procedures, and CCTV surveillance systems. Excellent communication and interpersonal skills, with a proven ability to handle challenging situations with professionalism and discretion. Committed to maintaining a safe and secure environment for all stakeholders while upholding the highest standards of customer service. -
Correctional OfficerBeaufort County Detention Center Aug 2007 - Sep 2009Dedicated and experienced Correctional Officer with a proven track record of maintaining order and ensuring the safety of inmates and staff at the Beaufort County Detention Center in Beaufort, SC. Skilled in enforcing facility rules and regulations, conducting inmate searches, and responding to emergencies with composure and efficiency. Proficient in maintaining accurate records, performing routine inspections, and conducting thorough investigations. Excellent interpersonal and communication skills, with the ability to effectively manage conflicts and de-escalate tense situations. Committed to upholding the highest standards of professionalism, integrity, and accountability in the correctional field.
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Correctional OfficerRobert E Ellsworth Correctional Center Jul 2005 - Mar 2007Experienced and dedicated Correctional Officer with a strong background in maintaining order and ensuring the safety of inmates and staff at the Robert E. Ellsworth Correctional Facility in Union Grove, WI. Skilled in enforcing facility rules and regulations, conducting inmate searches, and managing inmate behavior. Proficient in crisis intervention and conflict resolution techniques. Committed to maintaining a secure and controlled environment while promoting rehabilitation and reintegration. Excellent communication and interpersonal skills, with the ability to build positive relationships with inmates and effectively collaborate with colleagues. Committed to upholding the highest standards of professionalism and integrity in the correctional field.
Ericka Dobson Skills
Customer Satisfaction
Sales
Automotive
Customer Service
Customer Retention
Retail Sales
Automotive Repair
Security
Sales Presentations
Physical Security
Purchase Orders
Warranty
Auto
Personal Security
Assistant Work
Problem Solving
Direct Supervision
Reynolds
Alldata
Extended Warranty
Police Training
Fingerprinting
Secured Supervision
Ericka Dobson Education Details
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University Of Wisconsin-ParksideCriminal Justice And Corrections
Frequently Asked Questions about Ericka Dobson
What company does Ericka Dobson work for?
Ericka Dobson works for Exact Medicare
What is Ericka Dobson's role at the current company?
Ericka Dobson's current role is Senior Sales Manager.
What is Ericka Dobson's email address?
Ericka Dobson's email address is aa****@****hoo.com
What is Ericka Dobson's direct phone number?
Ericka Dobson's direct phone number is +194997*****
What schools did Ericka Dobson attend?
Ericka Dobson attended University Of Wisconsin-Parkside.
What skills is Ericka Dobson known for?
Ericka Dobson has skills like Customer Satisfaction, Sales, Automotive, Customer Service, Customer Retention, Retail Sales, Automotive Repair, Security, Sales Presentations, Physical Security, Purchase Orders, Warranty.
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