• Collect, evaluate and store documents securely in permanent records using Epic software in the Emergency Department (trauma).• Schedule patient appointments and register patients across the Jefferson Health System for primary and specialty care visits and/or at least four outpatient service lines in accordance with established clinical and insurance requirements to improve access and care coordination.• Maintain qualitative and quantitative individual and team performance targets.• Communicate with insured and uninsured individuals to explain audit classifications and computations.

• Gave individual assessments and psychotherapy services for 50+ clients.• Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.• Evaluated and provided treatment planning and crisis intervention for those with mental illnesses. • Created and maintained spreadsheets and developed administrative and logistical reports.• Developed appropriate policies for identification of medically-related social and emotional needs of clients.• Assisted with charity and fundraising events.