Medical Office Assistant
Urban Family Health Center
Answered multi-line telephone, routed calls, and took accurate messages Managed office inventory supplies, arranged conference calls and meetingsPerformed faxing , photocopying, filing duties, and verified insurance benefits Followed up on unpaid claims, while sending patient correspondence for unpaid balancesCollected co-payments, performed patient registration, while scheduling and confirming appointments Overcame obstacles by using effective information and problem… Show more Answered multi-line telephone, routed calls, and took accurate messages Managed office inventory supplies, arranged conference calls and meetingsPerformed faxing , photocopying, filing duties, and verified insurance benefits Followed up on unpaid claims, while sending patient correspondence for unpaid balancesCollected co-payments, performed patient registration, while scheduling and confirming appointments Overcame obstacles by using effective information and problem solving methods in the pursuit of getting claims resolved resulting in an increase in revenue by 15 percent Show less