Ericka Joyner Email & Phone Number

United States

Tysons Corner, Virginia, United States

Chevy Chase, Maryland, United States

I manage a team of sales managers for a clothing retail store, and collaborate with account executives to assess business cases for strategies that will drive sales and increase growth targets. I build strategic relationships with prospective clients, peers, and leaders to build a consistent client base. I analyze current industry and competitor trends and findings to the account planning process. I achieved $1.3M in client sales by leading the team to maintain a high volume of client outreach… Show more I manage a team of sales managers for a clothing retail store, and collaborate with account executives to assess business cases for strategies that will drive sales and increase growth targets. I build strategic relationships with prospective clients, peers, and leaders to build a consistent client base. I analyze current industry and competitor trends and findings to the account planning process. I achieved $1.3M in client sales by leading the team to maintain a high volume of client outreach activities via digital channels such as email, phone, text, and delivering on customer needs, and $6.3M in revenue through strategies that increased customer engagement and achieved growth targets. Show less

Fairfax County, Virginia, United States

Women’s Shoe and Domestic’s Manager

Vienna, Virginia, United States

Chevy Chase, Maryland

I handled operational and floor duties of a retail clothing store, including preparing and conducting training classes for new employees and focusing on creating a repeat customer base. I drove sales through a personal client book and hosting purchasing events for clients. I implemented up-selling strategies, such as recommending the purchase of accessories and complementary items. I exceeded sales budgets and customer satisfaction metrics regularly, and ranked second in the company for overall… Show more I handled operational and floor duties of a retail clothing store, including preparing and conducting training classes for new employees and focusing on creating a repeat customer base. I drove sales through a personal client book and hosting purchasing events for clients. I implemented up-selling strategies, such as recommending the purchase of accessories and complementary items. I exceeded sales budgets and customer satisfaction metrics regularly, and ranked second in the company for overall sales quotas. Show less

Chevy Chase, Maryland, United States

I administered dermatological procedures to customers, including an initial consultation and post-treatment follow-up for a healthcare improvement company.

Alexandria, Virginia

I supervised the operations of a retail store, including overseeing three managers, two supervisors, and 40 associates. I implemented action plans to improve key performance indicators, and evaluated sales and payroll goals by using key business reports and tools.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Education record