Selected by the Finance organization's leadership team to bring more project structure, discipline, and objectivity to the company's largest ever systems integration project. Defined detailed project requirements, constraints, and assumptions through cross-functional discussions. Delivered documentation ahead of schedule. Led fit/gap analysis with application and business leads.

Led iterative project to design and configuration of Jira manage project requirements and create custom reports. Managed Tableau reporting. Managed scheduling, agenda, logistics, and application access for large IT merger-related integration project.

Created project plan and methodology for cleanup of existing customer master data and creation of customer data governance processes.

Served as Training Manager for ERP implementation. Coordinated development of training content, including scheduling and delivery of training. Created online method for end users to receive on-demand support. Led Communications team in creating and delivery of project-related corporate messaging. Managed repositories for all project documentation. Developed and maintained private MS Teams site to manage project work during COVID-19 lockdown, allowing continued work in a hybrid environment. Coordinated critical on-site workshops for several months, adhering to strict company guidelines regarding access, masks, social distancing, janitorial, and catering requirements.

Managed procurement of optic devices. Worked with scheduling and planning teams to ensure adequate, timely component supply. Participated in supplier qualification and selection activities.

Multi-disciplinary position, including management of all internal IT spend, price negotiation, contract terms review, definition and development of cross-functional company software portfolio, and RFP management while driving savings. Average contract savings: 20%Project manager for indirect procurement tool (JAGGAER) replacement. Wrote business case, developed and released RFP, led supplier selection process, managed internal resources, oversaw implementation activities, and developed end user training. Solution successfully delivered on time and within budget. Member of ISO 27001 certification and GDPR compliance teams.

Currently working as a Graduate Teaching Assistant at the University of Alabama in Huntsville while pursuing my graduate degree in Information Systems. Projected graduation date is May 2016.

• Performed all operational and administrative tasks, including but not limited to shipping, receiving, customer service, special orders, vendor negotiations, purchase authorizations, inventory control, daily merchandise auditing, and general office tasks. • Created weekly schedules to ensure adequate shift coverage while staying within payroll budget. • Responsible for operation of repair department, including intake, distribution to appropriate vendors, quality control, billing, contract negotiation, and return of merchandise to customers within very strict time controls.• Managed relations with several independent vendors. Controlled process from receipt of merchandise, presentation to customers, and return of merchandise or purchase authorization.• Consistently recognized by national executives for innovative planning and execution of special events. Developed theme-based events which generated record-breaking growth in special event sales for two consecutive years. Negotiated with other company banners as well as outside businesses to obtain needed supplies and services.• Managed a diverse and dynamic team, balancing both personal and professional issues. Responsible for all personnel decisions, including interviewing and hiring. Solely responsible for training of new associates as well as continued training of veteran sales team, both in sales tactics and operational tasks. Conducted regular staff meetings for both training and motivational purposes.• Inducted into 2011 24-Karat Club for being top-producing manager in sales group. Also inducted into 2010 President’s Club for outstanding personal sales.

• Oversaw transfer of assets from MG Piano Gallery, LLC to Contrabass, LLC. Responsible for storage and maintenance of pianos and other remaining assets. Arranged relocation of fragile, high-value inventory to Huntsville, AL.• Responsible for all accounts payable and receivable. Negotiated compensation for all subcontractors.• Used multiple resources to market and sell remaining pianos and miscellaneous inventory. Negotiated sales prices and contract terms with potential buyers. Educated customers on qualitative and quantitative characteristics of various piano manufacturers and piano models.