Develop and maintain EH&S protocols from the ground up, ensure all training,permits, and certification is compliant with state and regulatory agency requirements• Build and manage the internal Operations Group:Oversee routine laboratory duties including media preparation, glass washing,autoclaving, waste disposal, etc. Organize and maintain laboratory consumable stocks.Coordinate and execute all shipping and receiving activitiesEnsure all equipment is well maintained, coordinate/establish service contracts andrepairs as neededCoordinate office catering and supplies of drinks and snacks• Manage and where necessary cultivate relationships with external partners includingarchitects, landlords, IT, etc.• Maintain relationships with laboratory consumable and equipment vendors• Play a pivotal role in lab and office design, organization, upgrades, and moves• Support strategic activities including recruitment, organization, and HR• Analyze needs for new equipment and propose instrument acquisitions

All previous responsibilities in addition to the following:Lead development of safety procedures and documentation for continuing operations during COVID-19 Executed several lab moves and consolidationsManaged maintenance for facilities systems such as HVAC, CDA, and generatorsManaged office operations including janitorial, snack, food, and event planning Worked with manager to design future site build out

Supervised a small team with a strong focus on Focus on Laboratory operations & EHS.Responsibilities included:Managing inventory system for consumables and chemicals Maintenance and repairs of laboratory equipment such as Chemical Fumehoods, Centrifuges, and FreezersManagement of Hazardous waste programProvided and implemented safety trainingsKept all relevant Safety Plans up to date such as IIPP, CHP, BBP, and CPPLead monthly Safety Committee Meeting, and Quarterly company report out Tracked Training & Incident Metrics Acted as main Liason with LandlordWorked closely with Facilities , IT, and Engineering teams

02/2016 - Present, Strain Archivist, Joint BioEnergy Institute, Emeryville CA*Position included all tasks listed under the Research Associate Position in addition to:Collaborated with the Division Safety Coordinator and Operations team to revise and implement an effective new hire orientation Acted as a work lead for incoming research associates in LabOpsMaintained inventories of common reagentsLead the efforts in transitioning between vendors for multiple servicesProvided assistance in the departure of lab and office personnelStarted developing a quality assurance protocol with the BioInformatics team to improve Strain Archive

02/2016 - Present, Strain Archivist, Joint BioEnergy Institute, Emeryville CA * Implement protocols for microbial strain storage, distribution, and documentation * Receive microbial strain samples from JBEI researchers for archiving* Follow laboratory SOP to prepare triplicate freezer stocks *Retrieve, grow, and deliver strains from the archive as requested by JBEI researchers * Provide cultures as requested from JBEI strain archive for external researchers worldwide * Work with with LBNL and UC Berkeley staff to implement Material Transfer Agreements (MTAs) * Coordinate with multiple vendors to evaluate, implement, and maintain a temperature alarm system for multiple rooms and equipment * Schedule and coordinate equipment repairs as needed for equipment around the lab * Assist in organizing equipment servicing and service agreements * Complete other tasks as assigned by the JBEI Lab Manager

• Audit accounts for errors and report to upper management for training purposes• Evaluate performance of Billing team in weekly individual meetings• Supervise billing team to ensure daily and weekly tasks are completed accurately and efficiently• Train New Hires in correct billing procedures and protocol as well as scheduling re-training for employees where necessary. • All responsibilities for Accounts Receivable Rep I below

• Audit customer accounts via Salesforce to ensure payments records are up to date • Process payments, cancel customer accounts, and issue refunds as applicable • Implement Salesforce software to send billing reminders and customer documents• Make outbound collections calls in compliance with FDCPA• Take Billing related inquiries from customers

Goal: To provide outstanding service to all customers.• Utilize Salesforce program as a tool to manage customer accounts and log calls. • Assist customers with Technical Support of their Medical Alert Systems and accessories.• Assist customers with Billing inquiries and process payments• Sell Medical Alert Systems to customers over the phone• Assist customers with any general inquiries or issues they may have.

• Contact health and insurance companies to obtain guidelines for completing enrollment or modifications • Complete and process applications for health and/or life insurance• Maintain database of client profiles• Prepare and mail packages, forms, letters, etc.• Keep office organized

• Implemented educational models to design educational activity for increased awareness of Cervical Cancer risks• Work with a team to implement educational activity• Work to implement successful DNA isolation and whole genome amplifications with a partner• Exercise problem solving skills and presentation skills• Learning how to perform HLA Typing

Goal: To identify potential HIV inhibiting compounds.• Worked with a partner to complete a library of target compounds• Independently scheduled, set up, and monitored experiments• Analyzed results of each experiment.• Biweekly presentations to professor implementing powerpoint• Publication pending for research completed• Kept lab area organized and clean