Ericka Silverio Email & Phone Number

Serve as bookkeeper and caretaker of Associated Student Body (ASB) funds at a secondary school. Responsibilities include receiving money, processing purchase orders, reconciling bank statements, coordinating the ASB budget and related ASB accounting transactions.

As a Digital Onboarding Specialist I conducted proactive outbound calling through provided member lists, reviewing relationships for next best opportunities on loans, deposits and other services. Effectively counseled, directed and sells members the needed services. Processed online new member applications and followed up on any needed items welcoming.

Lacey, Washington

As a Online Banking/Contact Center Specialist, I provided outstanding customer service over the phone. This included: assisting individuals signing up for online/mobile banking, resetting passwords, providing assistance navigating through online/mobile banking, answering questions about our products and services and providing recommendations that will.

Provide members and prospective members the full range of products and services offered by the credit union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. Performed moderately complex platform banking functions and provided assistance/training to.

Lincoln, Nebraska Area

Interact with customers: Take calls or greet members in-person to respond to their needs and concern. Deliver high-quality customer service, listening to members’ requests and work to find the appropriate solution. Transfer members to the appropriate office, or assist them myself.Provide Information: Responsible for providing ongoing education and.

Lincoln, Nebraska Area

Prepping: Before customers arrive, I had to help others on staff with tasks such as stocking bottles and barware, cleaning, and organizing workstations.Took & Delivered Drink Orders: I had to as customers what they’d like to drink, up-sell where applicable, place the order on a computer system, and then bring the beverage back. Sometimes I had to ask to.

Lincoln, Nebraska Area

Lincoln, Nebraska Area

Managed receptionist area, including greeting visitors and responding t telephones. Scheduled and booked appointments per customer request. Responsible for creating files and data entry for all new sale listings. Performed data input, processing and retrieval times. Assisted agents with any projects needed with house sales. Handled earnest checks given by.

QBE First

*Temporary position*Managed outgoing phone calls to borrowers, contractors and clients in regards to handling loss draft checks. Ordered and followed up on property inspections. Received, reviewed, and verified incoming documents for claims. Ordered requests for disbursements of loss draft funds. Managed "Spanish callbacks" for borrowers of Spanish.

3121 W Elgin Ave

Lincoln, Nebraska Area

Lincoln, Nebraska Area

Answered all incoming calls and handled accordingly. Opened and closed both criminal and immigration case files. Filled out proper forms for immigration procedures with clients. Provided translation for Spanish speaking guests. Performed interview packets to clients in detention facilities via telephone. Dictated a variety of documents. Maintained general.

Bachelor Of Business Administration - Bba

Hs Diploma