Ericka Thomas Email & Phone Number

Beverly Hills, California, Us

Beverly Hills, California, Us

Beverly Hills, California, Us

*Coordinating sample deliveries with manufacturers to the showroom*Packing, sending and tracking samples sent between accounts and the company*Checking in steaming, and hanging samples and taking an inventory of all samples sent out*Updating the line with drops and other changes throughout selling season*Working appointments with buyers*Reviewing & revising purchase orders with customers to ensure that all information is accurate*Assisting with setup/breakdown of showrooms for market weeks*Assisting reps with mail blasts to clients*Scheduling market appointments*Answering phones*Assisting buyers with questions and concerns*Processing exchange and/or return requests*Data entry via JOOR and Showroom Exchange

Seattle, Washington, Us

• Set, achieved, and surpassed daily sales goals• Provided honest and confident feedback to customers about style and fit • Sought fashion and product knowledge to build my expertise • Built lasting relationships with customers with excellent service• Grew sales by opening new Nordstrom Rewards program accounts• Consistently tripled Nordstrom credit card sales quota/goal• Worked with the team to keep the department “runway ready,” which means stocking, re-merchandising, display, price markdowns, and merchandise transfers

Los Angeles, Ca, Us

• Maintained sample trafficking: managed stylist/ celebrity pull inventory• Merchandized and maintained showroom• Performed administrative duties (data entry, inbound/outbound phone calls)• Assisted media/stylist/celebrity appointments• Created press tears• Updated and posted relevant content on MPPR's social media accounts• Assisted sales reps from The Park Showroom with LA market week at conventions such as Project Las Vegas, and Agenda Tradeshow

Tokyo, Jp

• Provided a consistent customer experience by maintaining brand standards for visual presentation, cleanliness and organization throughout the store.• Ensured all merchandise is represented on the floor in full size runs and proper signage is present.• Partner with management to prepare for and implement seasonal merchandising presentations and new visual merchandising initiatives.• Partner with store management team to monitor merchandise sell through and replenishment utilizing sales reports.• Create visually appealing and brand appropriate displays to drive sales and react to the needs of the business in the store.• Follow company styling directives to style on trend displays.• Adjusted lighting to highlight merchandise and displays per company standard.• Pro-actively managed customer needs and exceed expectations by utilizing the UNIQLO service standard, following the Uniqlo Fundamental Principles• Provided product and brand knowledge to employees and customers.• Assisted management to identify and resolve issues in the store.• Supported store team to meet and exceed sales goals.