Ericka Van Dee Email and Phone Number

Working part-time....Striving to be #1 in your dog's #2 business!

Accurately read meters and daily testing of water. Maintain high levels of quality control. Strong attention to detail and ability to work well with a wide variety of individuals. Communicate effectively with management and coworkers.

Reduced monthly collection report by 25%, provide excellent customer service, Efficiently resolve customers concerns, Strong attention to detail, Assist clients with loan applications and provide excellent follow through services, Communicate effectively with management and coworkers to maintain state and federal standards, Able to work well with at wide variety of individuals

-Resolved customer billing concerns-Provided excellent customer service-Performed weekly statement runs, and end-of-day reporting and bank deposit-Consistently complimented for my problem-solving skills and dependability

-Top collector for August and September-High volume call center, averaging 110 outbound calls a day-Provided excellent customer service-Efficiently resolved customer concerns

-Increased collections by almost $200,000 per year-Averaged 110 outbound calls a day-Able to resolve customer issues without escalating to a manager call-Strong attention to detail

-Temporary position in business to business collections-Resolved and verified billing issues-Provided excellent customer service-Specifically requested to handle high importance accounts

-Developed excellent rapport with customers-Resolved customer concerns and established payment plans and options-Complimented for my ability to collect one-time payments of over $25,000-Well organized and dependable