Ericka Green, Mba, Ssgb Email and Phone Number

Oversaw a team of internal audit staff and senior auditors in the execution and administration of operational, regulatory and financial internal audits. Communicated audit scope, objectives, and results with management through status updates, meetings, and via written internal audit reports. Assisted in the development of annual risk-based internal audit plan. Assessed and reported issues and process improvements noted during internal audits. Coordinated and communicated with external auditors, Sallie Mae management, and other key stakeholders, as necessary, to meet objectives. Managed and developed the talent of 2 direct reports by providing career objectives and guidance as well as timely performance feedback. Interviewed qualified candidates to facilitate in the growth of a continuous evolving Internal Audit Department. • Assisted in the growth of the department from 8 to 17 employees following the Chief Audit Executive’s vision of expanding department to 25 auditors.• Assisted in revamping the audit process to be more effective and efficient in accordance to the new COSO framework. • Credited for designing a SharePoint site that is utilized as a central repository for audit work papers and other departmental related documents.

Obtained and applied a thorough understanding of all aspects of ResCap business by documenting and flow charting key financial processes, which ultimately led to identifying key controls that mitigated substantial financial risks. Recommended control changes and business process improvements to ensure control gaps were remediated. Consulted with management in developing action plans to address control failures that were identified through testing and worked closely with them to ensure proper implementation.• Improved process for collection of models and spreadsheets inventory data by designing and implementing a SharePoint site, which increased owners’ response rate from 75% to 99%, and reduced response time from 15 to 3 business days.• Assumed additional peer and supervisory responsibilities that prevented possible bottlenecking of workflow due to a significant workforce reduction.• Earned Lean Six Sigma Green Belt while managing a full workload and pursuing an MBA.

Developed process maps utilizing Visio, composed risk assessments and audit programs according to process, conducted tests following Six Sigma methodology, and prepared entrance memos, scope documents and reports for Card Services Sales and Delivery and Global Real Estate businesses. Identified and communicated control weaknesses to management and monitored and documented progress of resolution.• Received a Spirit Card from management acknowledging participation in the successful completion of a challenging audit for Telemarketing, which received a quality assurance score of 85 and set the standard for Card Services. • Credited for identifying a gap in the mortgage broker dealer license process, prompting management to reassess and revamp policy and practices.

Planned, coordinated, and oversaw financial statement audits of various Fortune 500 multi-national companies in healthcare, aerospace and defense, asset management, and insurance industries. Led or participated in Type II SAS 70 reviews and implementation of Sarbanes Oxley. Prepared and met budgets based on previous engagements and client expectations. Managed, developed, and mentored staff on projects and assessed performance for engagement reviews. Prepared or reviewed financials for filing with the SEC and/or presentation to stakeholders.• Recognized by management for overseeing an audit that surpassed a partner’s expectations by completing under budget with minimal resources and short timeline.• Improved efficiency of the audit process and future endeavors by developing and enhancing relationships with middle-line and senior management.• Promoted from Senior 1 to Senior 3 in two years, which was well ahead of schedule.

(Formerly FleetBoston Financial) Performed financial, compliance and technological audits to ensure the effectiveness and efficiency of the company’s policies and procedures and the adequacy of the internal control structure. Identified, assessed, and monitored risks in accordance with company’s methodology. Communicated control weaknesses and audit results directly to business-line supervisors and/or managers.• Minimized company security risks by identifying and resolving access discrepancies for employees changing roles or leaving the company. Received recognition by management for this effort.

Evaluated and determined the prospective client’s internal controls are adequate for provider and patient accounting operations. Determined provider specific variables influencing the valuation of the prospective client receivables and to determine the most efficient method to interface to company’s system. Participated in the review of existing audit programs and development of new audit programs.

Performed financial statement audits for clients in manufacturing, retail, healthcare, financial service, higher education, and non-profit sectors.• Supervised and coached staff accountants through continuous monitoring and reviewed progress to ensure quality, efficiency, professionalism, and timeliness.• Provided guidance and advice to junior staff auditors.• Drafted cost effective recommendations for improvement to management.• Joined firm immediately after attaining BBA and subsequently was promoted every year until departure.

Oversaw the day -to-day operations of the Health Information Management department of a 200-bed facility. • Grew staff by 67% which improved the process for managing patient health information resulting in quality patient care. • Managed and developed the careers of 3 full-time employees.• Relocated and redesigned the layout of the department to address the continuous needs of the staff and facility. • Developed and presented educational sessions for accurate documentation practices to physicians, nurses and ancillary staff in accordance to JCAHO, Federal and State standards.• Devised and implemented an automated health record tracking system utilizing Access software.• Credited with the successful preliminary work resulting in passing of JCAHO “mock survey”.• Resigned to complete BBA full-time.