Ericka Dill-Snell Email & Phone Number

Philadelphia, Pennsylvania, United States

Responsibilities include:Content Management of Policy & Procedure HandbookOversee, Distribute and Respond to Client CorrespondenceCompose and Catalog Staff & Client Notices, Updates and RemindersAuthor Business Documentation TemplatesMeeting & Event CoordinationDesigns signage for open house events and center operations

Beerse, Flemish Region, Belgium

- Copyedited various document types for authors, incorporating all responses, and client documents submissions in accordance to Standard Operating Procedures and Guideline Styles- Proofread first-pass and subsequent pass reviews pages; conducted fact-checking and query resolve via MicroSoft Word, Track Changes functions, Adobe Acrobat Pro and other electronic mark-up tools - Worked closely with authors to ensure content accuracy - Assisted in training material development - Facilitated client correspondence and Q&A presentations - Able to lead productive discussions to detect scope of requests- Completed document routing cycles via TruVault (Veeva)

Greater Philadelphia Area

RELATIVE EXPERIENCEManaged end-to-end software migration cycle for 16+ teams to ensure progressive reporting specifications and deliverable timelines by completing the following responsibilities:o Supported Subject Matter Expert (SME) as a proofreader /copy editor for instructional guides, surveys, floor plans, equipment memos and team noticeso Served as a liaison between business, vendor and technology security teams o Composed and managed mandated technology updates, station charts, IT connectivity surveys, equipment charts, reports and tutorial memoso Drafted and distributed employee communications and project updateso Conducted weekly, bi-monthly meetings and Q & A sessions to review statuses of high-risk department deliverables and executive-level reportingo Provided daily reporting to department team leadso Proofread/Content Edited migration planso Successfully relocated 400+ employees within the NCE-TPX departments o Created database to monitor equipment inventories and packaging/delivery procedureso Resolved employee inquiries, requests and concerns

Headquarters, Philadelphia, Pa

RELATIVE EXPERIENCEo Coordination (departmental events, internal/external team meetings, travel logistics & calendar management)o Content writing (executive correspondence, incoming inquiries and requests)o Executive correspondenceo Editing / Proofreading (departmental newsletter updates, reports, agendas, presentations, documentation)o Liaison between vendor and business team processeso Tracked acquisition reportso Served as an administrative resource to SVP, direct VPs, team members and contractors o Executive level administrative tasks

Philadelphia, Pennsylvania, United States

• Processed incoming sport show concepts/footage content submissions • Managed vendor acquisition database and facilitated vendor processes• Created and owned internal ticket distribution• Maintained Senior leadership reporting and sports vendor relationships

Philadelphia, Pennsylvania, United States

RELATIVE EXPERIENCEResponsibilities included, but were not limited to, processing included sourcing management, completing requisition life cycle; management of employee inquiries, international relocation processes, travel arrangement, candidacy care and onboarding/new hire orientation and post-hire care.o Co-authored executive recruitment documentationo Received Proofreader role upon nomination (HR Employee Policy Manual)o Edited/Proofread job description content, offer letters and new hire documentationo Co-created executive-level “white-glove” Comcast Executive Search programo Edited/Proofread job description content, offer letters and new hire documentation