Eric Kamau Mwangi Email & Phone Number

Sharjah Emirate, United Arab Emirates

Sharjah, United Arab Emirates

Karāchi, Sindh, Pakistan

Dubai, United Arab Emirates

•Request, collects, sort and prepare medical/ patients files from MRD for appointment patients.• Prepare different insurance claim forms to go with the files and arrange them in the respective doctors chambers. • Maintains confidentiality of the files at all times. • Cater for the needs of all incoming patients (with or without appointment) • Registration of new patients to include the explanation of the patient & Family Bill of Rights & Responsibilities. • Record incoming… Show more •Request, collects, sort and prepare medical/ patients files from MRD for appointment patients.• Prepare different insurance claim forms to go with the files and arrange them in the respective doctors chambers. • Maintains confidentiality of the files at all times. • Cater for the needs of all incoming patients (with or without appointment) • Registration of new patients to include the explanation of the patient & Family Bill of Rights & Responsibilities. • Record incoming messages for doctors. • Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere. • Participate in the monthly staff educational conferences. • Develops and maintains the feedback/ complaints for customers to use and receive redressal • Expendites flow of visitors/ patients and ensure that each person receives outstanding customer service by providing a friendly environment. • Provides information about the medical insurance coverage to patients before sending them to the doctor • Performs duties of handling patient/ telephone/ back work. • Daily auditing of insurance claims. • Count of money in cash drawers at the beginning and at the end of every shift. • Compute and record totals of transactions and issue payment reciepts • Verify the insurance card validity, coverage and approval status. Check doctors and patients signature & eligibility on the claim form. • Track the correct with the price as per request by the doctor. • Handling admission and discharge of patients in the hospital. • Strictly adhere to organization’s regulations and policies especially those related to infection control, patient safety and JCI. Show less

Dubai, United Arab Emirates

• Assist the patient and other related duties as directed by the head nurse.• Respond quickly to patients request for assistance.• Assist with patient’s hygiene, mobility, comfort, physical preparation, eating and drinking needs.• Observing and changes to the patients to then staff nurse on duty.• Assist in maintaining cleanliness in all areas including patient’s room within the unit.• Daily cleaning/ dusting of all equipment’s and fixed items in the patient’s cabin as per… Show more • Assist the patient and other related duties as directed by the head nurse.• Respond quickly to patients request for assistance.• Assist with patient’s hygiene, mobility, comfort, physical preparation, eating and drinking needs.• Observing and changes to the patients to then staff nurse on duty.• Assist in maintaining cleanliness in all areas including patient’s room within the unit.• Daily cleaning/ dusting of all equipment’s and fixed items in the patient’s cabin as per JCI guidelines thorough cleaning of beds, accessories and bed preparation after every patient discharge.• Linen segregation.• Assisting the nurses in getting indent items for the respective areas Show less

Dubai, United Arab Emirates

• Manipulate and edit film pieces in a way that is invisible to the audience• Take a brief to grasp production team’s needs and specifications• Review shooting script and raw material to create a shot decision list based on scenes’ value and contribution to continuity• Trim footage segments and put together the sequence of the film• Input music, dialogues, graphics and effects• Create rough and final cuts• Ensure logical sequencing and smooth running• Consult with… Show more • Manipulate and edit film pieces in a way that is invisible to the audience• Take a brief to grasp production team’s needs and specifications• Review shooting script and raw material to create a shot decision list based on scenes’ value and contribution to continuity• Trim footage segments and put together the sequence of the film• Input music, dialogues, graphics and effects• Create rough and final cuts• Ensure logical sequencing and smooth running• Consult with stakeholders from production to post-production process• Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency. Show less

Nairobi, Kenya

Motivate and inspire team membersLead by setting a good example (role model) – behavior consistent with wordsEncourage creativity, risk-taking, and constant improvementRecognize and celebrate team and team member accomplishments and exceptional performanceFocus the team on the tasks at hand or the internal and external customer requirementsKeep the project manager and product committee informed of task accomplishment, issues and statusEnsure that customers receive a… Show more Motivate and inspire team membersLead by setting a good example (role model) – behavior consistent with wordsEncourage creativity, risk-taking, and constant improvementRecognize and celebrate team and team member accomplishments and exceptional performanceFocus the team on the tasks at hand or the internal and external customer requirementsKeep the project manager and product committee informed of task accomplishment, issues and statusEnsure that customers receive a positive impression of the organisation. Positively supporting and communicating with internal teams on customer service related issues and ensuring adequate support services are provided.Ordering supplies and stationary Show less

Diploma In Customer Service, Customer Service Support/Call Center/Teleservice Operation, A

Diploma In Applied Computer & Information Sciences

Activities and Societies: Debate Team and Soccer team