Ericka M. Smith Email & Phone Number

California, MD, US

Lexington Park, Maryland, United States

Provide financial management support in the executing, monitoring & controlling, and closing of projects to ensure the accuracy of financial data and support project and organizational decision making. Research commitment, obligation, and expenditure data from Navy ERP and internal accounting systems. Maintain financial spreadsheets and databases and.

Lexington Park, Maryland, United States

Leading new hire training and orientation week for employees starting with the credit union. Testing and learning new products to be able to teach new processes to the staff. Assisting employees with researching and finding solutions to errors that occur at the branch level. Developing, implementing, and teaching trainings throughout the year to existing.

Leonardtown, Maryland, United States

Providing exceptional member services to local credit union clientele. Executing public trust tasks including personal financial transactions and service representation including account opening and closing, loan applications, credit card applications, researching transactions, processing disputes, etc. Selected Contributions: Conducts rigorous review of.

Riverview, Florida, United States

Demonstrated problem solving, customer-facing service, and communication skills to assist with billing and account situations resulting in a 20% reduction in lost revenue for company and continuous service provided to customers. Delegated the trust and authority for financial requirements to provide customer service and support financial health of the.

Cape May County, NJ

Demonstrated integrity, leadership, and decision-making to implement streamlined operations for a healthcare facility resulting in a 15% increase in staff capacity along with a 3% overall reduction in operating cost. Increased staff capacity resulted in lower patient wait time and quicker processing of outpatient documentation during preventative care.

Benzonia, Michigan, United States

Meritoriously promoted from Customer Service Representative to Mortgage Loan Clerk in six months based on exemplary drive and performance. Selected Contributions: Conducted rigorous review of loans to ensure compliance with federal regulations; performed quality control reviews on mortgages after close. Ensured comprehensive documentation required for.

Traverse City, Michigan, United States

Demonstrated service and support through an Elite Customer Service rating to meet the needs of patrons for a high-profile jewelry store. Selected Contributions: Demonstrated strong interpersonal skills in assisting customers with selections and sales, facilitated credit authorizations, and maintained an attractive and clean store environment.

Frankfort, Michigan, United States

I assisted our residents in Activities of Daily Living (ADLs) to support their quality of living and emotional well-being at a rehabilitation center.

Key West, FL

 Oversight for customer service and financial processes, including invoicing, spend tracking, rental transactions, and selling and documenting memberships for a vacation destination. Ensured accuracy and integrity of accounts to support financial health of the organization.

Southern Maryland Area

 Accountable for the efficient scheduling of home visits to ensure streamlined operations; managed payroll, provided leadership and direction to aides, and maintained communications.

Certification, Cyber Security

Master Of Business Administration - Mba, Accounting, 4.0

Bachelor'S Degree, Business Administration And Management, 4.0

Activities and Societies: Delta Mu Delta, International Business Honor Society Bachelor of Science in Business Administration, Colorado.