Eric Karickhoff Email & Phone Number
@eyefinity.com
3 phones found area 310, 408, and 866
LinkedIn matched
Who is Eric Karickhoff? Overview
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Eric Karickhoff is listed as Senior Technical Support Manager at Eyefinity, a company with 213 employees, based in Greater Sacramento, United States, United States. AeroLeads shows a work email signal at eyefinity.com, phone signal with area code 310, 408, 866, and a matched LinkedIn profile for Eric Karickhoff.
Eric Karickhoff previously worked as Channel Development Manager - Small Business Partners at Magento Commerce and HEAD OF CUSTOMER SUPPORT - MAGENTO GO and PROSTORES at Ebay Inc. - Magento. Eric Karickhoff holds Bachelor Of Science from University Of The Pacific - Eberhardt School Of Business.
Email format at Eyefinity
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AeroLeads found 1 current-domain work email signal for Eric Karickhoff. Compare company email patterns before reaching out.
About Eric Karickhoff
I am an experienced Technical Customer Success professional specializing in creating and managing teams and processes that help businesses leverage technology to grow their business. My strengths include the ability to interpret customer needs and create ways to satisfy them through product or process enhancements. I also have a record of delivering results that exceed targets while operating under a $1.7M budget. I have achieved a 38% increase in Customer Satisfaction, a 58 point increase in NPS and reduced employee attrition 20%. I am excited about leveraging my diverse experience to expand my impact on the creation or evolution of a technology product or service in my next role.
Listed skills include E Commerce, Saas, Team Leadership, Leadership, and 36 others.
Eric Karickhoff's current company
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Eric Karickhoff work experience
A career timeline built from the work history available for this profile.
Channel Development Manager - Small Business Partners
Developing relationships with external partners to expand market penetration and increase end-user NPS of Magento products in the SME space.
Head Of Customer Support - Magento Go And Prostores
Managed $1.7 M annual budget and a staff of 35 technical support and customer support technicians distributed over 4 locations and 3 countries providing 24/7/365 support for 2 different ecommerce SaaS products (Magento Go and ProStores).
Head Of Technical Support - Prostores
Managed $1.1M annual budget and staff of 18 technical support and customer support technicians distributed over 2 locations that provided 24/7/365 support to end users of a SaaS eCommerce product (ProStores).
Channel Marketing Manager
- Supported Voice of the Customer programs by collecting, analyzing and reporting end user feedback to product and marketing teams to facilitate continuous product evolution in alignment with ever-changing customer and.
- Liaison between customers and Product Strategy, Engineering and Marketing teams
- Created and presented product and industry programs at user conferences (eBay Live and eBay on Location)
- Reduced support center cost 10% by reducing… Show more
- Reduced support center cost 10% by reducing number of support cases with the creation and deployment of a web based learning center
- Contributed to the creation, development and deployment of a new Developer Network program
Software Application Training Manager
- Created technical support training program and curriculum
- Created, produced and presented product and industry webinars for end user customers
- Delivered remote and on-site application training classes to partners, resellers and end users
- Collaborated with Product, Engineering and Marketing teams to strengthen alignment between product roadmap and expected end-user experience
Channel Sales Account Manager
- Managed and developed reseller sales distribution channel
- Generated increased sales and retained reseller accounts by guiding channel partner marketing strategies and product initiatives
- Bolstered number of managed accounts from 40 to 200 due to sustained success
- Quota buster 2001 and 2002
- Supported and accelerated sales efforts by conducting live product demonstrations
Colleagues at Eyefinity
Other employees you can reach at eyefinity.com. View company contacts for 213 employees →
Kristin Almeida
Colleague at Eyefinity
Norridgewock, Maine, United States, United States
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Oksana Melnick
Colleague at Eyefinity
Folsom, California, United States, United States
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MJ
Michael Jackowitz
Colleague at Eyefinity
El Dorado, California, United States, United States
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Rebecca (Bec) Barrett
Colleague at Eyefinity
El Dorado Hills, California, United States, United States
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TJ
Tim Johnson
Colleague at Eyefinity
United States, United States
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SO
Shawn O'Neal
Colleague at Eyefinity
Rancho Cordova, California, United States, United States
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RR
Rhonda Regguinti
Colleague at Eyefinity
Sparland, Illinois, United States, United States
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PD
Phillip Dimas
Colleague at Eyefinity
Bell, California, United States, United States
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DD
Dean Davis
Colleague at Eyefinity
Fair Oaks, California, United States, United States
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CP
Craig Ponce
Colleague at Eyefinity
Rancho Cordova, California, United States, United States
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Eric Karickhoff education
Frequently asked questions about Eric Karickhoff
Quick answers generated from the profile data available on this page.
What company does Eric Karickhoff work for?
Eric Karickhoff works for Eyefinity.
What is Eric Karickhoff's role at Eyefinity?
Eric Karickhoff is listed as Senior Technical Support Manager at Eyefinity.
What is Eric Karickhoff's email address?
AeroLeads has found 1 work email signal at @eyefinity.com for Eric Karickhoff at Eyefinity.
What is Eric Karickhoff's phone number?
AeroLeads has found 3 phone signal(s) with area code 310, 408, 866 for Eric Karickhoff at Eyefinity.
Where is Eric Karickhoff based?
Eric Karickhoff is based in Greater Sacramento, United States, United States while working with Eyefinity.
What companies has Eric Karickhoff worked for?
Eric Karickhoff has worked for Eyefinity, Magento Commerce, Ebay Inc. - Magento, Ebay Inc - Prostores, and Ebay Inc. - Prostores.
Who are Eric Karickhoff's colleagues at Eyefinity?
Eric Karickhoff's colleagues at Eyefinity include Kristin Almeida, Oksana Melnick, Michael Jackowitz, Rebecca (Bec) Barrett, and Tim Johnson.
How can I contact Eric Karickhoff?
You can use AeroLeads to view verified contact signals for Eric Karickhoff at Eyefinity, including work email, phone, and LinkedIn data when available.
What schools did Eric Karickhoff attend?
Eric Karickhoff holds Bachelor Of Science from University Of The Pacific - Eberhardt School Of Business.
What skills is Eric Karickhoff known for?
Eric Karickhoff is listed with skills including E Commerce, Saas, Team Leadership, Leadership, Product Management, Customer Satisfaction, Customer Service, and Project Management.
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