A hospitality professional of 23 years. Thoroughly experienced throughout entire operations to include boutique Hotels and Inns, corporate culture, private ownership, resorts, and private club operations. Positions to include General and Assistant Management, Rooms Division and Operations Management, Sales, Housekeeping/Maintenance, Food & Beverage, Catering/Conference Services, and Project Managing. Superior Customer Service skills along with product and quality control.Throughout my years in Hospitality I have worked throughout every department. I firmly believe that a successful business starts with it's associates, and with this I am known for establishing a comradery and family environment within the companies I represent; which in return provides a positive workforce with "can-do" attitudes resulting in positive growth for a company. I possess a complete working knowledge of product inventory and control along with budgetary ordering and capitol investments with ROI. My shining star is guest satisfaction; from each department I've worked in I have gained a knowledge and understanding of guest viewpoints and expectations. From this I can adapt myself within any guest interaction positive or constructive with a positive outcome. Specialties: Luxury Customer Service, Project Management, Fine Dining Services.