- Attend and contribute to weekly marketing and event planning meetings, ensuring alignment and efficiency in event execution.- Manage event registrations, monitor attendee lists, and generate detailed weekly reports for stakeholders, ensuring up-to-date and accurate information.- Coordinate with outside vendors to source and negotiate attendee gifts and costs, achieving cost-effective solutions without compromising quality.- Conduct thorough research on event details, including decor, entertainment, and local printers for on-site signage, ensuring all aspects meet high standards.- Manage all content for the event management platform and attendee hub, ensuring accurate and timely updates to enhance the attendee experience.- Provide administrative support for webinars and other related events, ensuring smooth execution and high-quality delivery.

- Crafted a dynamic website from scratch, embodying the brand essence and earning positive client feedback. Achieved an impressive 300% increase in page open and click rates.- Led a comprehensive rebranding initiative, transforming marketing materials and communication strategies to resonate more effectively with the target audience.- Cultivated a vibrant online community by curating engaging content across social media platforms, fostering a sense of brand loyalty and community engagement.- Devised and implemented a digital marketing strategy that enhanced brand visibility and resonance within the industry.

Project lead of Founders Drive, an Enactus Durham College project. Oversaw all project details, headed weekly development and strategic planning meetings, and delegated tasks among 15 plus team members. Collaborated with community members, businesses, faculty, and other students to further develop the project and maximize podcast reach amount the target audience. Overview of Project: Founder’s Drive is a student-produced global podcast that aims to inspire entrepreneurially-minded young people to explore starting and owning their own businesses. Doing so helps create a climate of inclusivity, honesty, trust, and accessibility.

- Created and managed social media content across multiple platforms.- Supported social media campaigns through scheduling, engagement monitoring, and report generation.- Generated innovative ideas for digital marketing and social media campaigns.- Designed graphics on Canva program.- Created social media calendars to reflect different campaigns and stakeholder needs.

- Provided administrative support to the HR Director, the HR Generalists, the Benefits Manager and Assistant, and the PD & Wellness Director.- Coordinated, scheduled, and facilitated the execution of numerous high-profile interviews while maintaining a significant degree of confidentiality.- Completed and managed an audit of over 400 Durham College Retiree Association members.- Tracked, provided follow-up action, and audited the Spring/ Summer contract return for multiple faculties/ schools.- Promptly managed and answered inquiries in multiple shared inboxes.- Provided recruitment support by managing a high volume of reference checks.- Proficient in Adobe Editor; performed tasks such as contract protection, document sorting, and the annotation of complex documents.- Reviewed, corrected, and updated the monthly benefit bill for all Faculty, Admin, and Support employees.- Communicated, tracked, managed, and executed the 2020-2022 retiree gift project.- Experience in contract/ memo distribution.- Developed a solid understanding of Durham College’s daily and strategic operations.- Presented innovative ideas to advance the efficiency of the department.

- Promoted to Department Lead, where I performed multiple leadership duties throughout the shift.- Took the lead on many merchandising initiatives by rearranging displays and changing products to improve sales.- Maintained a vast knowledge base of the evolving product offerings and improved customer retention by proactively recommending new products to existing customers.- Maintained high customer satisfaction through effective verbal and written communication skills.

- Worked as patio server and halfway house attendant.- Presented creative new ideas to management to increase customer volume during the pandemic.- Helped colleagues process orders to guarantee an exemplary experience for all customers.- Assisted new employees by sharing industry best practices and ensuring that workplace concepts were understood.- Maintained a positive, customer-first attitude to exceed company dining expectations.

- Created, prepared, prompted, and ran various activities with the residents.- Assisted with the preparation and execution of multiple events internally and externally.- Demonstrated front desk registration duties by greeting customers, answering questions, managing paperwork, and directing phone calls.- Created a welcoming and positive environment that optimized the residents and their accompanying family member's experience.