Ericka Whitfield, Mba Email & Phone Number

Tacoma, Washington, United States

Business Impact NW’s mission is to grow businesses that create jobs in underserved communities. Through the Washington Women's Business Center (WWBC) we provide training and financing opportunities to female entrepreneurs. In partnership with the U.S. Small Business Administration, WWBC equips women and their families with the resources to successfully.

• One-on-one personal support and mentorship to the Program
• Guide and assist clients as they change their lifestyle
• Provide tips to overcome challenges
• Coach to reach healthy weight, transition and optimization
• Train other transformation/health coaches

Tacoma WA

• Fast-paced environment handling inbound calls completing loss reports and prompt routing to other teams.
• Assist insured in finding a rental vehicle or repair facility.
• Set up tow assignments.
• Handle multiple computer applications while helping insured on the phone.
• Educated customers on the claim process.

Seattle, WA

• Researched five years of shipping documents saving company over $20,000 in state taxes.
• Updated filing system and made recommendations to reduce errors by 20 percent.
• Emailed statements and invoices to customers to increase income by 85 percent.
• Received goods in system flagging and solving any inconsistencies.

Federal Way, WA

• Reconcile bank statements to prepare for financial review. Reconciliation included reconciling the accounts payable, payroll, credit card charges and eight other accounts in one bank account.

Tacoma, WA

• Updated and maintained collections database and Visual Homes system to ensure a smooth software conversion.
• Completed paperwork for tenant move out process and alerted site staff of missing move out packets.
• Set up, tracked and cancelled tenant repayment and installment agreements to begin collection process.
• Sent reminder repayment agreement letters to ex-tenants to help prevent collection agency involvement.
• Posted and reversed rent late fees.
• Sent write offs to collections agency.

Tacoma, WA

• Post on average 4 million in invoice payments daily, Matched purchasing documents, receiving documents, and invoice together.
• Assisted in weekly check run preparation, accounts payable account reconciliation, and file maintenance.
• Analyzed invoices and determine use tax eligibility in order to avoid state tax penalties.
• Contacted vendors to obtain an aging invoice statement to avoid late fees.

Tacoma, WA

• Reviewed and processed accounts payable. Allocated, recorded and summarized cash disbursements.
• Analyzed, processed, audited and served as a point of verification for library payroll.
• Served as department timekeeper for 150 employees ensuring appropriate codes used and entries in compliance with time entry rules.
• Coached employees and supervisors on any areas of confusion in regard to time entry and approval.
• Assisted in writing policies and procedures for payroll processing and cash handling.
• Prepared purchase order for designated staff purchases/repairs.

Tacoma Convention Center, Tacoma, WA

• Prepared purchase requisitions/orders and receive in goods or services in SAP.
• Ensured vendor payments were made.
• Researched purchase orders and released encumbrances.
• Created cash sales orders, cash invoices and refunds to customers in SAP.
• Served as procurement card approver.
• Functioned as a payroll timekeeper for thirty-five employees.

Tax & License Department, Tacoma, WA

• Maintained and processed check payments in SAP and completed daily deposit.
• Created cash sales orders, cash invoices and refunds to customers in SAP.
• Created and updated business partners and contract accounts in SAP.
• Scanned documents into SAP.
• Completed a special project which consisted of analyzing and reconciling funds for 250 projects.
• Made sure funds were transferred from one computer system (ARMS) to the new system (SAP).

Finance Department, Tacoma, WA

• Reconciled eight bank statements monthly.
• Reconciled Water and Light stores accounts payable accounts and Fleet’s inventory account to the general ledger
• Corrected Light and Water accounting errors daily.
• Completed general entries to Light, Water and Click accounts monthly
• Analyzed records and made corrections to Water and Light purchase orders and payments.
• Generated special reports to assist staff in preparation of complex reports.

Master Of Business Administration (Mba), Management And Strategy

• Completed relevant course work in Financial Analysis, Organizational Management, Human Resources, Risk Management, Social.

Bachelor Of Business Administration (B.B.A.), Organizational Leadership & Management

Bachelor of Business Administration (B.B.A.) Organizational Leadership & Management

Education record