Account Management
CurrentDeveloped and executed lead generation strategies, managing Instagram promotions, creative copywriting, Canva design, performance analytics, sales meeting scheduling, business presentations, persona creation, and market research to drive sales and improve conversion rates.Built and maintained relationships with property owners to ensure a seamless consumer experience throughout the 6-month residency process. Conducted thorough analysis of Italian citizenship documentation, including ancestry research, correction and standardization of civil records, verification of apostilles, and translation standards, while organising the final folder presentation.Managed expectations and communications between city councils, property owners, and clients who are applying to the Italian citizenship assessment.Successfully delivered +35 Italian citizenship processes, research and identify +50 ancestral Italian birth records, and generated €140,000 in sales.