Erick Buzzi

Erick Buzzi Email and Phone Number

Country Manager | President | General Manager | Board Member | Advisor @ Botmaker
Erick Buzzi's Location
São Paulo, Brazil, Brazil
Erick Buzzi's Contact Details

Erick Buzzi personal email

n/a
About Erick Buzzi

Hi, my name is Erick and I have a challenge. Whenever I interact with any digital interface – be it a website, app or social platform – I can't help but imagine how to transform it into an experience that customers would truly love.I'm passionate about the potential of technology and believe it exists to improve the customer experience, increase efficiency and drive business growth. Throughout my career, I've guided companies through complex transformations, always prioritizing innovation, people and measurable results.In my personal life and as Country Manager Brazil for Botmaker, my mission is clear: to help companies thrive in the new era of Conversational AI, creating customer interactions that are continuous, impactful and scalable, and leading with the conviction that people and culture are the pillars of any successful organization.

Erick Buzzi's Current Company Details
Botmaker

Botmaker

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Country Manager | President | General Manager | Board Member | Advisor
Erick Buzzi Work Experience Details
  • Botmaker
    Country Manager - Brazil
    Botmaker Aug 2024 - Present
    Miami, Florida, Us
  • Avanti
    Independent Board Member
    Avanti Jul 2024 - Present
    Florianópolis, Santa Catarina, Br
  • Pagaleve
    Executive Advisor
    Pagaleve Mar 2023 - Present
  • Ploomes
    Angel Investor & Executive Advisor
    Ploomes Aug 2015 - Present
    São Paulo, Sp, Br
  • Yalo
    General Manager Brazil
    Yalo Mar 2023 - Jul 2024
    California, San Francisco, Us
  • Vtex
    Senior Vice President - Sales, Marketing & Alliances
    Vtex Nov 2020 - Feb 2023
    London, London, Gb
    Responsible for the Sales, Marketing, Alliances and Events areas. Since my arrival, I had the mission to review and adjust these areas in 4 pillars: Structure, Strategy, Processes and People.Part of my mission has been to bring corporate good practices and processes from my experience without bureaucratization, expand the enterprise customer base and develop other business units and solutions in order to maximize revenue and deliver more value to customers in the region.Responsible for the team that organizes and executes VTEX DAY, the biggest technology event in Latam and which in its last edition was responsible for bringing great names such as Lewis Hamilton and Scott Galloway, as well as great executives and entrepreneurs from the global market.Review and Implementation of new programs for ecosystem development in the region, including the management of ISVs and SIs.
  • Sap Customer Experience
    Vice President Of Sales / Head Of Sap Customer Experience Business Unit, Brazil
    Sap Customer Experience Mar 2020 - Nov 2020
    Palo Alto, California, Us
    Responsible for the Customer Experience business unit in Brazil. The portfolio is composed by Commerce, Sales, Marketing, Service and Field Service Clouds;Reporting to President of SAP Brazil and CX General Manager of Latam.Responsible for review and implement strategies of go to market, from direct sales to channels that maximize the business unit opportunities across all industry segments and guarantee customer satisfaction through successful projects.
  • Salesforce
    Regional Vice President & Head Of Commerce Cloud, Latam
    Salesforce Nov 2018 - Mar 2020
    San Francisco, California, Us
    Responsible for the launch and expansion of Salesforce Commerce Cloud (B2C - Demandware / B2B - CloudCraze) in Latin America, including building the go to market and teams in the region, developing the partner ecosystem and supporting the product development team in relation to the Latam specific needs. Reporting to local leadership and product heads.
  • Oracle
    Sales Director - Customer Experience
    Oracle Feb 2017 - Nov 2018
    Austin, Texas, Us
    Responsible for the sales team who attends in a multi-industry segment across the whole regions in Brazil for Customer Experience portfolio - Commerce, Sales, Marketing, CPQ, Service and Field Service Clouds;Currently heading the following industries:- Telecommunications- Media- Utilities- Industrial Manufacturing- Wholesale Distribution- Oil&Gas- Natural Resources- Chemicals- Education- High Technology- Engineering & ConstructionReporting to Brazil Vice President;Responsible for defining and implementing comprehensive strategies of go to market, from direct sales to channels that maximize Oracle's opportunities across all business lines and guarantee customer satisfaction through successful projects.
  • Oracle
    Sales Director For Latam - Oracle Commerce Cloud
    Oracle Feb 2016 - Mar 2017
    Austin, Texas, Us
    Responsible for the launch and expansion of Oracle Commerce Cloud in Latin America, including structuring and leadership of the team responsible for sales, business development and support areas. Managing teams based in Brazil, Mexico, Argentina, Chile and Colombia.Reporting to Latam Sales vice president and the global product vice president.Main responsibilities:- define and implement go to market strategy for Latin America;- build a high performance multicultural team;- Feeding the product team with the needs of Latin American customers;- partner ecosystem development;- event promotion for pipeline generation and awareness, etc.
  • Oracle
    Sales Manager - Customer Experience Solutions - Finance & Insurance
    Oracle Jan 2014 - Jan 2016
    Austin, Texas, Us
    Manager responsible for sales relationships in the financial services and insurance industries of Brazil; Reporting to the Senior Sales Director;Responsible for defining and implementing comprehensive strategies that help customers on digital transformation process and maximize Oracle's opportunities across customer experience portfolio – Sales automation, digital marketing, commerce, service, field service, etc;Responsible for customer satisfaction and successful projects.
  • Oracle
    Sales Manager - Erp & Mdm Solutions - Finance & Insurance
    Oracle Jun 2012 - Jan 2014
    Austin, Texas, Us
    Manager responsible for sales relationships in the financial services and insurance industries of Brazil; Reporting to the Senior Sales Director;Responsible for defining and implementing comprehensive strategies that help customers on operational efficiency, productivity and cost savings through ERP and Supply Chain Management portfolio;Responsible for customer satisfaction and successful projects.
  • Oracle
    Applications Sales Representative
    Oracle Jul 2011 - Jun 2012
    Austin, Texas, Us
    Sales Representative responsible for all sales relationships in the territory of south Brazil, including Sao Paulo; Responsible for executing strategies that maximize Oracle's opportunities across all applications line – Enterprise Resource Planning, Supply Chain Management, Human Capital Management, Customer Relationship Management, Master Data Management.
  • Oracle
    Sales E-Talent
    Oracle Sep 2010 - Jul 2011
    Austin, Texas, Us
    The e-Talent Program at Oracle is a program to develop high potential last year students from top tier universities, so that they can get in touch with the business world and develop business and leadership skills.Besides the immersion on business, leadership skills, shadowing with high executives and trainings, the program includes activities on field, so that the trainee can acquire knowledge and experience.I'm allocated at the Enterprise Accounts Team - Applications, assisting on clients’ accounts management of the South Region of Brazil. The Enterprise Accounts – Applications department is responsible for selling products at large enterprises, these products vary from, for example, ERP, CRM, SCM, BI and other apps.To know more the eTalent program, see the video below: http://www.youtube.com/watch?v=WxOIfyWql1I
  • Ibgc - Instituto Brasileiro De Governança Corporativa
    Member
    Ibgc - Instituto Brasileiro De Governança Corporativa Jul 2017 - Aug 2018
    São Paulo, Sp, Br
  • Zf Do Brasil
    Sales Intern
    Zf Do Brasil Feb 2009 - Sep 2010
    Friedrichshafen, Baden-Württemberg, De
  • Zf Do Brasil - Divisão Sachs
    Supplier Quality Engineering Intern
    Zf Do Brasil - Divisão Sachs Oct 2007 - Jul 2008
    Friedrichshafen, Baden-Württemberg, De
  • Dhl
    Operations Planning Intern
    Dhl Feb 2007 - Oct 2007
    Bonn, De

Erick Buzzi Skills

Business Intelligence Crm Erp Account Management Oracle Sales Enterprise Software Saas Solution Selling Selling Cloud Computing Leadership Oracle Applications Business Process Sales Process Partner Management Erp Oracle Direct Sales Software Industry Channel Partners Customer Relationship Management

Erick Buzzi Education Details

  • Harvard Business School
    Harvard Business School
    Harvard Executive Mba Alt.
  • Fei
    Fei
    Production Engineering
  • Ef Language Abroad
    Ef Language Abroad
    Toefl Preparation

Frequently Asked Questions about Erick Buzzi

What company does Erick Buzzi work for?

Erick Buzzi works for Botmaker

What is Erick Buzzi's role at the current company?

Erick Buzzi's current role is Country Manager | President | General Manager | Board Member | Advisor.

What is Erick Buzzi's email address?

Erick Buzzi's email address is er****@****.com.br

What schools did Erick Buzzi attend?

Erick Buzzi attended Harvard Business School, Fei, Ef Language Abroad.

What skills is Erick Buzzi known for?

Erick Buzzi has skills like Business Intelligence, Crm, Erp, Account Management, Oracle, Sales, Enterprise Software, Saas, Solution Selling, Selling, Cloud Computing, Leadership.

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