Management, business analysis and creation of sales strategy plans for Microsoft Windows lines (Windows 10 and Windows Server). Attention and follow-up to clients and development of customer relations and customer service on the benefits of Microsoft products and solutions. Design and development of marketing plan in accordance with the sales objectives established and according to each product. Training and development of channels according to each product line. Product management in branches, forecast of sale and presentation of results and commercial statistics.

Gaming project manager and product owner. Administrate and coordinate day to day activities, requirements and implementation of new developments following traditional and agile methodologies in Mexico and all of Latin America. Manage product backlog and prioritize requests. Generate dashboards and reports about users, income and financial stats. Create and manage services’ future plans and strategies. Measure services performance and perform constant testing of the services to ensure quality.

Coordinate and administrate all the Information Technology equipment (computers, software, and cellphone equipment). Manage the website and e-store design, creation and maintenance. Establish corporate identity and digital marketing material. Redesign of corporate documents and products. Server and storage administration.

Work with the Business Customer to create business process models,identify and document application requirements (non-functional and functional in the form of Use Cases), measure process capability and performs User Acceptance Testing with the Business Customer. Generate graphic and technical documentation. Constant contact with systems colleagues in USA & India.

Administration and management of academic software, including a Learning Management System (LMS) and a Customer Relationship Management (CRM) system. Development and design of online courses for both desktop and mobile platforms (including iOS devices).Creation and customization of the school's mobile-friendly website.Training, support and help desk to staff, teachers and students with academic software related issues and/or questions.

Advertising and creation of marketing material. Creating and designing illustrations, designs, images, logos, flyers and other promotional material for both personal and business projects.

Development of Business Intelligence through the software sold by the company. Creation, development and programming of new interfaces, demos and examples of the capacities and capabilities of the software to show to potential customers. Support and Help desk to current clients.