Erick Lima Email & Phone Number

New York, New York, Us

○ Set up critical serverless and containerized infrastructure for Venu Sports joint venture○ Developed AWS CDK Python Construct to stand up entire EKS environment fit with Kubernetes tools like ArgoCD, Karpenter, Metrics Server, Goldilocks, and Datadog○ Contributed to infrastructure planning and deployment for Kubernetes-based machine learning (ML) application○ Provided developers with secure CI/CD workflows and self-hosted environments to deploy applications○ Utilized and added to internal Terraform module repository regularly

Seattle, Washington, Us

○ Set up and maintained infrastructure with Terraform, and AWS SAM, AWS CDK, and CloudFormation○ Deployed internal production services leveraging custom Python code in AWS Lambda/API Gateway to automate MGM new hire set ups○ Developed complex cloud architecture to automatically rotate IAM keys in our customers’ servers○ Developed system to patch vulnerabilities in EC2 and ECR images○ Simplified email messaging authentication flow○ Deployed Dynatrace monitoring agents via Kubernetes in EKS

Beverly Hills, Ca., Us

○ Set up and maintained infrastructure with Terraform, and AWS SAM, AWS CDK, and CloudFormation○ Deployed internal production services leveraging custom Python code in AWS Lambda/API Gateway to automate MGM new hire set ups○ Developed complex cloud architecture to automatically rotate IAM keys in our customers’ servers○ Developed system to patch vulnerabilities in EC2 and ECR images○ Simplified email messaging authentication flow○ Deployed Dynatrace monitoring agents via Kubernetes in EKS

Burbank, Ca, Us

Mountain View, California, Us

- Use Terraform to build infrastructure-as-code- Set up, maintain, and troubleshoot various AWS services including EC2, Load Balancers, S3, Cloudformation, CodeDeploy, CloudFront, IAM, and more- Update Ansible code that manages configuration of EC2 instances- Automate tasks with Python using AWS Lambda- Support Adobe Experience Manager (AEM) platform- Set up BitBucket Pipelines for code deployment workflow - Work on designing Serverless Application Model (SAM) architecture- Respond to infrastructure related issues triggered by monitoring tests from Catchpoint and DataDog

o Docker experience (Custom docker builds, networking, storage strategies)o Experience with configuration management tools (i.e. Ansible, Chef)o Knowledge of CI/CD methodology and workflows.o Experience with automation toolsets such as Jenkinso Scripting experience (Bash, Python)o Experience with Source Control Systems (CVS, SVN, GIT)o Experience with Splunk, ELK, Grafana, and similar technologyo Knowledge of automated Java build systems (RAD 9, Maven)o Experience with WebSphere

o Managed computers, firewalls, WAPs, camera systems, IP telephones, and rack-mounted deviceso Managed Active Directory accounts, groups, and permissions for dozens of clientso Set up client wired and wireless networks with scalability and security in mindo Set up virtual server environments in VMWare for product testing and deploymento Created documentation for customers’ environments including inventory sheets, network maps, and network configurationso Created and documented processes for critical tasks pertaining to computer deployments, general site surveys, and inventory processing

Los Angeles, Ca, Us

o Troubleshoot issues on users' computerso Set up and deploy computers using system imageo Work with user to asses issueso Pacify angry users with sympathy and solutionso Troubleshoot Office programs and other proprietary programso Manage time effectively to complete assigned tasks whilst handling incoming trouble ticketso Implement solutions in a quick, cost-effective, and hassle free mannero Disable log-in passwords on computers with lost passwords

Northridge, Ca, Us

o Troubleshoot VOIP issues remotely via computer, chat, email, and remote computer accesso Speak to customers in English, Portuguese, and Spanish effectively to quickly resolve their issueo Pacify irate customers with sympathy and solutionso Map network topology to ensure optimal data flow to telephone adaptero Configure firewall rules and manage port forwardingo Properly document all information regarding the customer’s issue, solution, and follow upo Search internal documentation for solutions to similar issues

Linux/Unix Certificate, Linux/Unix Administration

Current Student, Finance, General