At New Era Technology, my role as Release Management Program Manager involves directing a global program that encompasses over 11,000 network devices, where I set strategic program directions and manage client engagement. My tenure has been marked by fostering strong relationships with stakeholders, coordinating maintenance windows, and steering critical discussions to align with client expectations. My proficiency in project leadership is further complemented by a certification in this area.My previous experience as an Agile Lead at Infor equipped me with deep insights into Scrum and Agile methodologies, enabling the training and coaching of Scrum Masters and development teams. This role honed my skills in implementing scalable Agile frameworks, such as the Scaling Nexus, and enhanced my ability to develop effective data integration ERP pipelines for external clients. These experiences underscore my commitment to continuous improvement and excellence in program management within the technology sector.