Erick Dronski Email and Phone Number
Erick Dronski work email
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Erick Dronski personal email
As a Business Administration graduate from Rowan University, I'm currently finalizing my MBA with a specialization in Data Analytics. This academic journey has provided a strong foundation in modern business practices and data-driven decision-making. My professional background is rooted in client-centric roles across various industries. I held a pivotal direct sales position within a SaaS organization, this diverse experience has honed my skills in understanding and meeting client needs effectively. Which has been instrumental in my new role as a Customer Success Center of Excellence (CoE) Strategist at Ivanti, a leader in the cybersecurity industry.I am proud to be recognized as a 3x LinkedIn Top Voice in areas crucial to customer engagement and digital content: Customer Support, Customer Experience, and Content Management. This accolade reflects my commitment to excellence in these domains and my ability to influence and lead conversations in these fields.Over the years, I have established a strong personal brand, amassing over 15,000+ followers. My focus has been on educating my audience about the nuances of personal branding and the effective use of software solutions, demonstrating my expertise and passion for these subjects.As the CEO and Co-Founder of PrecisionAlgorithms, I am at the forefront of shaping and evolving the company's brand identity. My responsibilities include overseeing the development and management of the PrecisionAlgorithms brand, ensuring that our messaging is consistent and impactful across all platforms and initiatives. This role involves a strategic blend of creativity and analytics, as I lead our digital marketing efforts, encompassing content strategy, SEO, social media marketing, and online advertising. A key part of my role is to ensure that our online presence not only reaches but also resonates with our target audience, driving engagement and building brand loyalty.
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Customer Success Center Of Excellence (Coe) StrategistIvanti Apr 2024 - PresentSouth Jordan, Ut, UsDrive customer renewal and expansion by creatively and proactively applying Ivanti solutions to customer business problems.Serve as a thought-partner for customers in areas such as consumption/adoption strategy, analytics, utilization effectiveness, value realization/ROI, and organizational change.Participate in continuous discovery calls with customers to understand their current and future states.Create and present consultative quality deliverables to customer executives, explaining the usage, benefits, and uncaptured opportunities of Ivanti solutions.Partner with account field teams to build out financial models using Value Cloud/xFactor, quantifying the financial and strategic benefits of Ivanti solutions.Maintain a deep understanding of the Ivanti Product Suite, ensuring the ability to communicate relevant solutions to customers.Create and deliver several videos and demos showcasing business processes, accompanied by slide decks for comprehensive presentations.Conduct in-person and virtual Capability & Maturity Assessments to determine the maturity of an organization's IT estate.Condense data received from Capability & Maturity Assessments into a Quick Start Report for use by the sales team in reporting assessment results.Partner with account field teams across a high volume of customers to ensure alignment and successful customer outcomes.
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Chief Executive Officer/ Co-FounderPrecisionalgorithms Dec 2023 - PresentStrategic Leadership & Vision: Guide the overall strategic direction of PrecisionAlgorithms, ensuring alignment with our mission to revolutionize the trading industry with cutting-edge algorithmic solutions.Sales & Business Development: Spearhead the sales strategy, focusing on expanding our client base and establishing profitable partnerships. Actively engage with key clients to understand their needs, fostering strong relationships and ensuring client satisfaction.Marketing & Brand Development: Oversee the marketing strategy, including brand building and campaign development. Innovate in marketing approaches to effectively position PrecisionAlgorithms in the market, increasing visibility and attracting a diverse client base.Partnership Cultivation: Identify and secure strategic partnerships that enhance business growth and market presence. Build and maintain relationships with key industry players, influencers, and stakeholders.Team Leadership & Development: Lead a high-performing team, fostering a culture of excellence, innovation, and continuous improvement. Ensure alignment of departmental goals with the company’s strategic objectives.Financial Oversight & Growth: Collaborate with the finance team to set financial goals, oversee budgeting, and ensure resource allocation aligns with strategic priorities. Drive the company’s financial growth and profitability.Market Analysis & Adaptability: Stay on top of market trends and technological advancements. Adapt business strategies to meet evolving market demands and to capitalize on new opportunities. -
Customer Experience, Account Manager (Contract)Allied Solutions Llc May 2023 - Oct 2023Carmel, In, UsServe as the single point of contact for Mid-Level accounts (15-18 accounts totaling $2-$3.9m dollar of net agency commission) in the identification, escalation, monitoring, and resolution of risk management level tracking and escrow service issues and opportunities. Proactive monitoring of activities associated with compliance and regulatory performance including: Notice timings, certificate insurance and funding, flood and escrow tracking and payments, state specific tracking services, client and borrower complaints, activities that impact the end consumer. Knowledgeable in contract terms and obligations including service level agreements with the client and ensure areas of deficiency are properly identified, escalated, and resolved. Responsible for scheduling, agendas, smartsheet materials, updating INFOR CRM and ongoing monthly, weekly, or bi-weekly client experience meetings including pulse checks focused on client retention and engagement. Ensured the program is adhering to KPI’s and where warranted investigate and remedy activities that would negatively impact the client experience, financial and compliance aspects of the program for both the client and company. -
Account ExecutiveSpoton May 2022 - May 2023San Francisco, California, UsProfessional understanding of merchant services and business management software (SaaS). Deciphering merchant statements and credit card processing contracts to determine effective rates and spearhead negotiations. Implementation of POS/hardware at businesses and coordinating extensive installations. Understanding each unique businesses’ needs to efficiently operate and propose solutions.Expanded relationships with high level business owners through in-person appointments in my territory. Navigated potential clients through our sales cycle within salesforce organizing demos and developing proposals. -
Partner Finance SpecialistMarlin Capital Solutions Dec 2021 - May 2022Mt Laurel, New Jersey, UsAdministered development of banking documentation related to various banking products such as lease and loans; which comply with state and federal guidelines. Developed and implemented a strong proficiency of Salesforce to manage multiple accounts while simultaneously upholding relationships between customers and partners. Applied procedures via credit and legal departments to guarantee compliance of customer and vendor prior to funding deals. -
Customer Service SpecialistMarlin Capital Solutions Feb 2019 - Dec 2021Mt Laurel, New Jersey, UsManaged high-call volume levels of 50-80 calls per day while providing exceptional customer service.Ensured all personal and private information such as Social Security Numbers, Drivers License Numbers, Incomes and Credit Ratings were protected and kept confidential.Worked closely with management on escalated issues to resolve all problems quickly and accurately. Verified all customer information to determine eligibility for available programs and guided customers through our web service platform.Upheld a strong understanding of banking verbiage and laws necessary to apply them across taxation, bankruptcy, and insurance. Processed large sums of payments across multiple accounts; confirming proper application of funds through communication cross functionally with other departments.
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Bank TellerTd Jun 2018 - Feb 2019Toronto, Ontario, CaHandled significant amounts of money in day-to-day transactions while ensuring proper balance of ATM machines and vaults.Communicated professional face-to-face interactions with customers and providing thorough explanations of additional banking products or services. Validated large cash deposits from armored guard vehicles to support the weekly cash outflow; Recorded and monitored through excel with high proficiency. -
InternMorgan Stanley May 2018 - Aug 2018New York, Ny, UsManaged clientele of potential and existing customers under a financial advisor; organizing meetings and prospecting for new clients. Received secondary education on financial management along with exposure to various American, international, and emerging financial markets. Gained insight on financial management portfolios and how diversification is determined for efficient ROI. -
Cashier Customer ServiceWegmans Food Markets Sep 2012 - May 2018Rochester, Ny, Us
Erick Dronski Skills
Erick Dronski Education Details
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Rowan UniversityGeneral -
Rowan UniversityBusiness Administration And Management And
Frequently Asked Questions about Erick Dronski
What company does Erick Dronski work for?
Erick Dronski works for Ivanti
What is Erick Dronski's role at the current company?
Erick Dronski's current role is Customer Success Strategist @ Ivanti || Founder || 3x Top Voice.
What is Erick Dronski's email address?
Erick Dronski's email address is er****@****ons.net
What schools did Erick Dronski attend?
Erick Dronski attended Rowan University, Rowan University.
What skills is Erick Dronski known for?
Erick Dronski has skills like Customer Service, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Microsoft Powerpoint, Public Speaking, Social Media.
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