Erick Espinosa Email & Phone Number

Mexico

México

In my role as a Product Manager at McAfee, I am tasked with the crucial responsibility of defining and delivering innovative functionalities for our partners in North America and Latin America. My job requires a comprehensive understanding of the cybersecurity landscape, enabling me to effectively address the distinct challenges each region presents. My interest and knowledge in artificial intelligence are instrumental in advancing our product features and enhancing the overall user experience, ensuring that McAfee maintains its leadership position in the industry. I actively participate in collaboration with the sales team to identify requirements and outline the functionalities necessary for development. Working hand-in-hand with our engineering team, I oversee the delivery of these solutions. My role extends to interfacing with cross-functional teams, such as the Customer Success Team, to guarantee a seamless user journey from product activation.

My expertise lies in supporting sales teams by designing and developing robust IT frameworks that encompass a range of solutions, including Service Desk, Security, Monitoring, Project Management, DevOps, and Omnichannel platforms.-Technical Consultancy: Offering expert guidance to the sales force in the development and design of IT architectures, focusing on solutions such as Service Desk, Security, Monitoring, Project Management, DevOps, and Omnichannel.-Requirement Analysis: Diligently gathering requirements from clients to ensure a thorough understanding of their needs and objectives.-Solution Crafting: Designing tailored solutions that meet the specific requirements gathered, ensuring they align with the client's goals and IT infrastructure.-Proposal Development: Preparing detailed technical and commercial proposals that outline the scope, benefits, and costs of the proposed solutions.Implementation Support: Providing ongoing support to the implementation team during the rollout of solutions, ensuring smooth execution and addressing any technical challenges.-Sales Force Support: Assisting the sales force in increasing control of opportunities by performing consultative work that adds value and expertise to the sales process.-Technical Proficiency: Utilizing knowledge and experience with platforms and methodologies such as ServiceNow, BMC Remedy, CA PPM, Agile (with Certified Scrum Master credentials), DevOps, and Genesys to deliver comprehensive support and solutions.

A dynamic PPM Solutions Specialist, I bring a wealth of experience in driving the development and design of comprehensive Project and Portfolio Management solutions. My approach is client-centric, focusing on identifying customer needs and delivering tailored presentations, demos, and pilots that resonate with clients and drive engagement. I am committed to supporting Account Managers with up-to-date solution insights, ensuring they are well-equipped to communicate the value proposition effectively.My skill set extends to crafting solution designs that not only meet but exceed customer expectations, providing both technical and functional justification to ensure a solid understanding of the solution's impact. My consultative work with the sales force is aimed at increasing control of opportunities, ensuring a strategic and informed sales process.As a PPM Solutions Specialist, my role encompasses:-Client Engagement: Identifying customer needs through direct interaction, ensuring a deep understanding of their PPM objectives.-Sales Support: Providing Account Managers with current, detailed information about PPM solutions to facilitate informed client discussions.-Solution Design: Developing customized PPM solutions that align with client requirements and strategic goals.-Solution Justification: Articulating the technical and functional benefits of the PPM solution, ensuring clients are confident in their investment.My goal is to bridge the gap between client needs and our PPM offerings, fostering a collaborative environment that leads to successful project outcomes and increased sales opportunities.

Apoyo en la elaboración y diseño de soluciones SAP, Oracle, PeopleSoft, JDE, Siebel, MS Dynamics, así como contacto con los clientes para incrementar el control de las oportunidades ofreciendo un valor agregado, realizando labores consultivas.• Identificar necesidades del cliente• Soporte a Account Managers con información actual acerca de las soluciones• Diseño de la solución• Justificación técnica de la solución

SAP Technical Consultant. Apoyo al area de consultoria Basis en diversos proyectos enfocandome principalmente a dar el soporte a soluciones relacionadas con SAP Netweaver.SAP EAI Senior ConsultantEncargado de la parte técnica del área de Comercio Electrónico, incluyendo las diferentes tecnologías adoptadas por el área o la empresa.SAP EAI Senior ConsultantEncargado de la parte técnica del área de Comercio Electrónico, incluyendo las diferentes tecnologías adoptadas por el área o la empresa.CRM Oracle Sales ConsultantEncargado de la parte técnica y funcional de Oracle eBusiness Suite, en el área de CRM.CRM Siebel ConsultantInstalación de equipos con plataforma Nt y Base de Datos SQL; así como la configuración de la aplicación SIEBEL utilizando Siebel Tools; labores de pre- venta (levantamientos de información, etc.). Elaboración de Propuestas Técnicas y capacitación. Great Plains Technical ConsultantEncargado de la solución Great Plains Enterprise, así como de Great Plains Siebel Front Office, integración entre estas aplicaciones. Presentaciones, demos y apoyo a pre-venta en la elaboración de propuestas técnicas.Sap Technical ConsultantInstalación de Hot Package & LCP, un poco de administración de SAP, soporte técnico de Riverland de México.System Developer.Desarrollador de ABAP /4, aunque también de aplicaciones en HTML y Java Script, así como el desarrollo de programas en Visual Basic.

Master Of Business Administration - Mba

Diplomatura, Gestión De Proyectos

Diplomado en Gestión de Portafolio de Proyectos

Iis, Ingenieria