Erick Hernandez work email
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Erick Hernandez personal email
I am an experienced Product Manager passionate about helping companies of all sizes achieve their technical aspirations. I excel at transforming complex ideas into fully-realized products, meticulously aligning system architecture, design, and user onboarding with the client's vision throughout the development lifecycle.My expertise lies in the intersection of business and technology. I am comfortable speaking with seasoned developers and key stakeholders about their technical needs that will enhance their business. This combination allows me to address key pain points and present custom solutions that maximize the ROI with high velocity and within budget. At TechFabric and SafeSite, I maintained a two-week sprint cycle across my projects ensuring the deployment of high-quality features while keeping my clients well-informed and involved in the direction of the product.Here are some examples of Industries and Projects that I have completed:1. Supply Chain Distribution: Implemented OCR Models to Automate PO and Invoice Processing2. Health-Tech: Interconnected Web/App interface for Client and Event management around, Onsite COVID-19 Testing, and User Accounts.3. Automotive Transportation: Complex Order Management Web Interface with Custom Client Settings & Reports4. REIT Accounts: Transferring Reports to SSRS.Let's connect, collaborate, and learn how we can add value to the world around us!
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Customer Success ManagerC3 AiSan Francisco, Ca, Us -
Customer Success ManagerC3 Ai Dec 2024 - PresentRedwood City, California, Us -
Product Owner/Project ManagerTechfabric Dec 2022 - Feb 2024Gilbert, Az, UsAt TechFabric, I had the pleasure to manage 3 concurrent projects with teams of 4-12 personnel working toward high-quality project deliverables. By creating strong relations with our clients, I was able to direct the projects to help realize our client's vision for the future of their products. How did I do this?1. Aligned the project goals with the clients to produce accurate product roadmaps with incremental milestones organized by estimates, team capacity, and feature prioritization.2. Managed cross-functional teams through successful two-week sprints to ensure consistent velocity through the product roadmap resulting in high-quality product deliverables.3. Implemented Gherkin format into User Stories. This has helped developers have a clear understanding of the product requirements and the expectations for product performance.4. Leveraged Chat GPT to speed up ticket creation, release notes, and product documentation. This has streamlined Project Management processes to maintain consistency and clarity in the project.PROJECTSAutomotive TransportationOrder Management Web InterfaceCustom Client Settings & ReportsREIT AccountsTransferring Reports to SSRSSupply Chain DistributionImplemented OCR Models to Automate PO Processing -
Head Of ProductSafesite, Llc Jan 2022 - Feb 2023Calabasas, California, UsAfter a year at the company, I was promoted to Head of Product. I worked closely with the company and client stakeholders to plan for and deliver user satisfaction with each new feature in the pipeline. I ensured our clients and users were heard and thrilled when they learned what was coming down the pipeline.Due to my efforts and onsite research my first year, I made informed decisions about the future of the product which aligned with both the company's best interest and user feedback.I advised the company to make calculated decisions about feature prioritization through the climax of COVID-19 and as testing restrictions were being lifted in our client's counties.Project:COVID-19 TestingInterconnected Web/App interface for Client and Event management, Onsite Testing, and User Accounts -
Product ManagerSafesite, Llc Sep 2020 - Jan 2022Calabasas, California, UsAs the Product Manager for a COVID-19 company, I was able to take on the early stages of the company's platforms, consisting of 2 applications and 1 websites, and see them through to completion.My primary responsibilities included using design tools such as Figma and Miro to produce comprehensive guides for feature and page integrations into our current platforms and existing operations. I used Agile frameworks, housed by Scrum methodologies, to conduct daily concise check-ins with my team to ensure deadlines were met and team members were supported in their roles.By conducting onsite research, I learned a great deal about how our internal and client event staff and participants used our platforms to identify key pain points in our daily operations and corresponding platforms to plan for future product development.
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Product Manager For Internhacks 2020 CohortUrx Jun 2020 - Aug 2020San Francisco, Ca, UsIntern-hacks is a six-week program that combines the best of a tech internship and a hack-a-thon. Students receive mentorship from tech industry engineers, designers, and product managers, build community and network with their peers through project collaboration.I worked with a small team of interns to select an issue in our community and develop an app to help combat this issue. We chose to tackle food insecurity in New York by connecting those in need with food banks nearby. As an added feature, we planned to connect willing donors to foodbanks running low on supplies.This was a thrilling project and my first personal indication that I could run a successful project in the tech industry. My team won “Most Likely to Create a Startup” and “Overall Best Project” during our final presentation and “Best Project Proposal” during the presentation of the product plan. -
Sales Associate And SchedulerAsucla Bruin Custom Print Jun 2018 - Jun 2020As a Sales Associate at Bruin Custom Print, I worked with clients to produce customized and detailed designs tailored to their preferences, budgets, and timelines.It was a great pleasure learning how to work with Adobe Products to produce custom designs by adhering the the client's requests for brand-new material or edits to material they brought in.Additionally, I had a great time seeing the client's reactions when they saw their final product in person and voiced that they would come again!
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PresidentKappa Sigma Fraternity Apr 2017 - Jun 2020Charlottesville, Va, UsFor 3 and a half years of my Undergrad journey, I had the pleasure of managing 47 Undergraduate Students for the Delta Nu chapter of the Kappa Sigma fraternity.Being a small and struggling chapter, I worked with my fraternity advisors and dedicated brothers to revitalize the chapter. After a steady downturn, we successfully rechartered in 2019 with three members to reinvigorate our mission and strengthen our chapter which is now over 60 members strong. -
Research AssistantUcla Human Perception Laboratory Sep 2019 - Mar 2020Los Angeles, Ca, UsI had the pleasure of assisting Dr. Everett Mettler in guiding participants through detailed experiments on adaptive learning. Using the ARTS program, the lab focused on the snapping effects of adaptive and fixed delays on memory recall.By conducting extensive research, I learned how to be meticulous and precise with even the simplest of details to ensure accurate and precise results. -
SupervisorUcla Computer Store Aug 2016 - Mar 2018As a Supervisor at the UCLA Computer Store, I managed a team of 8 employees to receive, log, and maintain a daily intake of over a hundred units of computer and related merchandise. I organized the team to complete daily deliveries across our local campus.While in store, I also interacted with our clients, advising them of the latest products and benefits that the store had to offer. Our clientele was primarily students and therefore I catered my advise to meet their academic and financial needs. Students would often appreciate any advise that steered them away from unnecessary products, especially on a student budget.
Erick Hernandez Education Details
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UclaCognitive Science: Specialization In Computing -
University Senior High SchoolDiploma (3.98/4.00 Gpa)
Frequently Asked Questions about Erick Hernandez
What company does Erick Hernandez work for?
Erick Hernandez works for C3 Ai
What is Erick Hernandez's role at the current company?
Erick Hernandez's current role is Customer Success Manager.
What is Erick Hernandez's email address?
Erick Hernandez's email address is er****@****ing.com
What schools did Erick Hernandez attend?
Erick Hernandez attended Ucla, University Senior High School.
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