- I strengthen the implementation of improvements and projects within the established planning to control budget indicators, predictability and productivity of the Technology.- I manage business initiatives (projects and improvements) at a regional level with the purpose of advising, planning and supporting each one of them, through all stages of the development life cycle for Honduras, Guatemala, Nicaragua and Panamá.- I advise at regional level the documentation processes of initiatives, both projects and enhancements (screen designs, use cases, process flow, test matrix, ambiguity matrix, test scripts). On the needs raised by users at regional level.- I coordinate with all Technology units (Development, QA, Change Control, Information Security, Implementation, Data WareHouse, Integration, PMO) the execution of the demand process and delivery of project requests and enhancements in a timely manner.- I update the tools to control improvements, projects and time reporting for the generation of reports and results to the Technology committee.

- I planned and monitored system development projects.- Analyzed business development documents.- I oversaw the design, coding, testing and documentation of software solutions.- I supported the development team in SDLC related activities and technical solutions.

- Analyzed, coded and documented software solutions for Citibank.- Participated in project meetings with business analysts, users and other stakeholders.

- I was the point of contact in El Salvador with the client Cuscatlán Bank.- Provided technical support to users.- Prepared technical and user documentation- Analyzed the management of user reports.- Performed maintenance (modified and developed new changes) to the treasury software.