Erick J. Email & Phone Number

Garland, Texas, United States

Providing technical support to end user technology.

Mesquite, Texas, United States

Keeping track of excavator, boom lift and scissor lift parts and providing successful planning with customers with their unit needs. Collaborating with field technicians and plan course of action for downed units on field across the metroplex. Working with MS Office, SCC, Trimble GeoManager and UPS World Ship to provide great service.

Dallas/Fort Worth Area

Using SAP to process orders and returns. Working on SalesForce and LOTUS Notes to make warranty exchanges. Create repair orders and clear allocations. Understanding 'Meet Comp' credits for different customers.

Dallas/Fort Worth Area

Set single, double or triple lane closures. Read LCR and gather advance warning signs for swing shift. Build/set detour routes.

Garland, TX

Complete in-store daily inventory. Place customer orders and make recommendations to their needs. Complete store resets and send back old product demos. Handle RMA’s. Created call back list using Microsoft Office for target customers and potential ones. Reached personal gross profit goal monthly and helped team reach store goals.