Eric H. is a VP Trust & Safety @ Patreon at Patreon. They possess expertise in social media, social networking, customer service, microsoft excel, operations management and 27 more skills. Colleagues describe them as "Eric understands the unforeseen nuances of how policy and product changes will affect the end user. He's thoughtful in his approach, respectfully honors lots of perspectives, and deeply collaborative in his partnership. These qualities of his showed while navigating especially dynamic and challenging problem areas. We worked together on pushing out big product changes that required careful thought and consideration of all points of view. While one set of solutions may make sense for a specific problem, Eric offers direction for the true "global" solution that works for everyone, and also solves the problem at hand. The fact that these same pieces of the Twitter product haven't changed since implementation speaks to the sound guidance Eric provided before launch. His contributions have a long lasting impact.", "I worked closely with Eric at Twitter in T&S. Before I had a team, Eric was one of a key group of people who worked part time (in addition to his primary role) with PMs to ensure that T&S issues were built into Twitter's product. This was a role that required a great deal of influence without authority, which Eric excels at due to his strong communication skills, ability to understand where other teams are coming from, and problem solving skills. In Eric's primary policy role, he demonstrated deep policy knowledge, particularly in predicting unintended consequences if policies did not adequately account for the ways the product would be used and misused. He was also skilled at analyzing the data behind policy and enforcement actions and using that data to inform future work. Eric is a pleasure to work with, I would highly recommend him for any future role.", and "Eric is a rockstar; he led the Innovation & Experimentation team as part of the TnS Ops organization. He is one of the most dependable people I’ve worked with. He approaches every project assigned to him with dogmatic determination and gets it done with high quality and timeliness. Eric exhibits unique hustle – he is able to quickly ramp up on the context of any domain and execute to deliver outstanding results. He also showed tremendous discipline as a manager with a very well organized roadmap, detailed metrics and operating rhythms. His team led some of the most impactful & foundational solutions for TnS. I highly recommend Eric and would welcome the opportunity to working with him again."