Erick Reyes work email
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Erick Reyes personal email
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Motivated IT professional with proven technical skills and a strong desire to transition into a cybersecurity role. Seeking to leverage my experience in system administration and device management to protect critical assets and contribute to a secure digital environment. Eager to apply my problem-solving abilities and quick learning capabilities to incident response and security operations.
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It Support SpecialistThe Guardian UsNew York, Ny, Us -
It Support SpecialistThe Guardian Us Sep 2021 - PresentNew York, New York, Us• Serves as the primary point of contact for IT support, ensuring timely and effective resolution of incidents and requests for Guardian US staff members• Deploys and manages 150+ mobile assets (Macs, Windows PCs, iPhones), ensuring 100% compliance with security policies and configurations through MDM• Authors and maintains technical documentation, including security procedures and best practices, streamlining IT processes• Develops and deploys automated workflows to enhance IT efficiency and security, minimizing the risk of human errors and potential vulnerabilities• Collaborates on technology implementation projects, integrating security and technical requirements throughout planning and deployment -
Seasonal Customer Service AssociateAmazon Apr 2020 - Dec 2020Seattle, Wa, Us• Collaborated with a team to identify and prevent concession abuse, contributing to the protection of company resources and revenue• Maintained detailed and accurate records of customer interactions, ensuring data integrity and compliance with company policies• Contributed to a knowledge base by creating and updating documentation, facilitating efficient issue resolution and knowledge sharing among team members -
Python Workshop InstructorJohn Jay College (Cuny) Jan 2019 - May 2019Manhattan, Ny, Us• Collaborated with a team of professors and undergraduate students to create a 6-month Python in-person workshop for first-year computer science students• Developed, updated, and implemented training plans and training materials consisting on basic and intermediate Python syntax -
Information Technology InternSpanish Broadcasting System Jan 2017 - Jun 2017Medley, Fl, Us• Demonstrated communication skills to explain technical information in an easy to understand manner to employees for education purposes • Deployed and maintained Windows and Mac PCs at La Mega 97.9 FM’s radio station• Performed troubleshooting techniques on equipment such as computers, and printers -
Cyber Threat AnalystCybersecurity Workforce Alliance Jan 2017 - May 2017• Collaborated to the development of an insider threat program for the financial services sector, identifying vulnerabilities and implementing mitigation strategies• Performed comprehensive risk assessments on the global financial infrastructure, applying the NIST Cybersecurity Framework to enhance industry-wide security• Crafted and enforced cybersecurity policies and procedures, ensuring alignment with international regulatory and statutory requirements
Erick Reyes Education Details
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John Jay College (Cuny)Computer Science And Information Security
Frequently Asked Questions about Erick Reyes
What company does Erick Reyes work for?
Erick Reyes works for The Guardian Us
What is Erick Reyes's role at the current company?
Erick Reyes's current role is IT Support Specialist.
What is Erick Reyes's email address?
Erick Reyes's email address is er****@****zon.com
What is Erick Reyes's direct phone number?
Erick Reyes's direct phone number is +191795*****
What schools did Erick Reyes attend?
Erick Reyes attended John Jay College (Cuny).
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