Erick Luis Email & Phone Number

South Bend, In, Us

Tiruchirappalli, Tamil Nadu, In

Investigate and resolve issues such as inventory discrepancies, damaged items, incorrect labels, system errors, or hazardous materials—cross-reference inventory database entries with items listed on Amazon.com for accuracy.Create tickets for resolution, process 200-350 units per shift, and regularly communicate floor production updates with teammates to ensure smooth operations.Joined the Work Force Staffing Team where I helped streamline the hiring process and improved the candidate experience by processing up to 70 candidates per day, maintaining accurate employee records, promptly addressing candidate questions, ensuring timely completion of electronic paperwork, and effectively assisting with onboarding and employee departures.Completed Salesforce High Volume Hiring Training for HR Users.

Tiruchirappalli, Tamil Nadu, In

Maintained record count of incoming inventory and ensured accurate product shipment.Escalated defective or unmanageable products to Manager en route to processing 50k boxes per hour.Transported inbound shipments to be sorted for inventory.

Los Angeles, California, Us

Led the migration of confidential client and vendor payroll data from a master Excel workbook to a new database, employing advanced techniques such as V-lookup, sorting, filtering, and conditional formatting, ensuring the security and accuracy of sensitive information.Maintained communication with the team, submitted daily progress reports, and finished the project one week early.

Replanet- Largest recycler of bottles and cans in California. Managed an online file management system, centralizing contracts and licenses, resulting in improved accessibility and efficiency, resolving 150 more customer inquiries per week.Reviewed daily transactions from 100 sites to identify the highest and lowest rates for all products, utilizing Excel, vlookup, and pivot tables for analysis. This increased efficiency and reduced shrinkage each month.Built and maintained relationships with 8 regional supervisors to address discrepancies, ensuring a comprehensive audit of each site's recycling production by the weekly deadline of Friday.

San Bernardino, California, Us

-Promoted outreach and special interest programs, including college fairs, book fairs, themed book collections of the month-Taught classes about Microsoft Office-Cataloged hundreds of books and media and cleaned study rooms

La Verne, California, Us

-Led a team of administrative assistants in handling customer inquiries and resolving issues.-Developed and implemented strategies to improve client service processes and efficiency.-Promoted from administrative assistant, prioritized creating time to accommodate increased enrollment.-Learned nuances of different cultures to ease the administrative process for visiting students. -Trained 3 new employees on Work Safety Policies and Code of Conduct and Ethics.-Scheduled supervisor’s meetings, focusing on visa deadlines and orientation for 120 students.-Reviewed 600+ account statements and legal files for accuracy.

La Verne, California, Us

La Verne, California, Us

-Scheduled edit room/ studio hours for students, faculty, artists, producers, and guests-Delivered equipment to set locations, tracking inventory, transcribing media, and ad hoc technical support

Management Information Systems & Business Analytics

Education record

Bachelor'S Degree, Political Science And Government

Certificate, Legal Assistant/Paralegal