Erick Malluege Email & Phone Number

Greater Minneapolis-St. Paul Area

As the Department Manager, I play an intricate role in creating major business objectives, setting department growth goals and leading by example. I hire, train and mentor the Production Department while maintaining positive relationships with all key stakeholders.

Woodbury MN

• I thrive in fast-paced, challenging situations with multiple stakeholders. I consistently achieve performance metrics set forth by company objectives and exceed expectations of customers, coordinators and claims.
• Train, lead and mentor the project management team while simultaneously managing a full file load.
• Proven ability to sell, estimate, budget and manage reconstruction for commercial, residential and multi-family projects.
• Regularly meet gross profit expectations while managing up to 30 projects amounting to over $1.7 million.
• Closing rate of over 75% of potential clients.
• Plan, organize and manage crews and subcontractors while maintaining exceptional client relationships.

Las Vegas, Nevada

• I am passionate about employee development and training, analyzing work practices and procedures, and making recommendations for changes to work functions. I am consistently recognized for creative thinking, attention.
• Enhance operational effectiveness of daily work processes throughout Centralized Operations by discovering inefficiencies and implementing new work functions.
• Identify and implement key metrics for data… Show more I am passionate about employee development and training, analyzing work practices and procedures, and making recommendations for changes to work functions. I am.
• Identify and implement key metrics for data analysis.
• Communicate trends and influencing factors to senior management by creating new and improve existing reports.
• Compile data, perform analysis and make recommendations for Call Center Support, Quality Monitoring, Work Force Management, Customer Interactive Center and Dispatch.

• I was consistently ranked among the top producers in the underwriting department and have been recognized for accuracy and integrity. My decision making and attention to detail have directly influenced a 25% increase.
• Ensure that all lending and operational activities are in accordance with company policies and local, state, and federal laws.
• Train credit officers and loan processors in the areas of loan preparation, loan documentation… Show more I was consistently ranked among the top producers in the underwriting department and have been recognized for.
• Train credit officers and loan processors in the areas of loan preparation, loan documentation, and quality control procedures.
• Accurately determine credit worthiness and complete applications for disclosure.
• Ensure all of the applicant’s entitlements and debts are accounted for and make final approval decision.

• The United States Coast Guard taught me the importance of being a team player, leader, and decision maker. I developed skills including asset management, personnel management, and critical thinking. I was awarded the.
• Held the position of 1st lieutenant, a… Show more The United States Coast Guard taught me the importance of being a team player, leader, and decision maker. I developed skills including asset management, personnel.
• Held the position of 1st lieutenant, a responsibility usually held by a higher ranking petty officer.
• Managed station assets and department personnel receiving a 97% during biannual Ready for Operation audit.
• Granted authority to command and manage personnel during search and rescue and law enforcement operations.
• Mentored, trained, and evaluated subordinates. Show less

• As leader of the title department, significantly reduced the amount of delinquent title issues.
• Helped increase sales by building positive relationships with insurance companies and customers.
• Implemented new filing solutions that ensured quick inventory turnaround and fast transfer of titles.
• Consistently achieved goals set forth by management.
• Volunteered for hurricane relief efforts in Louisiana, processing thousands of vehicles affected by Hurricane Katrina.

Bachelor Of Science (B.S.), Business/Finance

Education record