Erick Malluege Email & Phone Number

Greater Minneapolis-St. Paul Area

As the Department Manager, I play an intricate role in creating major business objectives, setting department growth goals and leading by example. I hire, train and mentor the Production Department while maintaining positive relationships with all key stakeholders.

Woodbury Mn

I thrive in fast-paced, challenging situations with multiple stakeholders. I consistently achieve performance metrics set forth by company objectives and exceed expectations of customers, coordinators and claims adjusters. In less than five years, I have been promoted three times and am one of the most productive Estimator/Project Managers in the history of the organization with minimal direct supervision. As the Department Manager, I play an intricate role in creating major business… Show more I thrive in fast-paced, challenging situations with multiple stakeholders. I consistently achieve performance metrics set forth by company objectives and exceed expectations of customers, coordinators and claims adjusters. In less than five years, I have been promoted three times and am one of the most productive Estimator/Project Managers in the history of the organization with minimal direct supervision. As the Department Manager, I play an intricate role in creating major business objectives, setting department growth goals and leading by example.● Train, lead and mentor the project management team while simultaneously managing a full file load.● Proven ability to sell, estimate, budget and manage reconstruction for commercial, residential and multi-family projects.● Regularly meet gross profit expectations while managing up to 30 projects amounting to over $1.7 million.● Closing rate of over 75% of potential clients.● Plan, organize and manage crews and subcontractors while maintaining exceptional client relationships.● Utilize multiple dashboards and programs to estimate, track and manage construction projects.● Interview, train and mentor new personnel spanning multiple departments.● Complete monthly expense reports while tracking budgets and gross profit in compliance with companyexpectations.● Negotiate restoration service and insurance claim settlements. Show less

Las Vegas, Nevada

I am passionate about employee development and training, analyzing work practices and procedures, and making recommendations for changes to work functions. I am consistently recognized for creative thinking, attention to detail and problem solving through in-depth analysis.• Enhance operational effectiveness of daily work processes throughout Centralized Operations by discovering inefficiencies and implementing new work functions. • Identify and implement key metrics for data… Show more I am passionate about employee development and training, analyzing work practices and procedures, and making recommendations for changes to work functions. I am consistently recognized for creative thinking, attention to detail and problem solving through in-depth analysis.• Enhance operational effectiveness of daily work processes throughout Centralized Operations by discovering inefficiencies and implementing new work functions. • Identify and implement key metrics for data analysis. • Communicate trends and influencing factors to senior management by creating new and improve existing reports.• Compile data, perform analysis and make recommendations for Call Center Support, Quality Monitoring, Work Force Management, Customer Interactive Center and Dispatch. • Create, track and provide variance explanations and projections of a $24 million budget.• Work with Corporate Planning and department managers to complete the 3-Year Budget Plan for Centralized Operations.• Create effective PowerPoint presentations for the Director of Operations and other key mangers.• Advanced experience with Microsoft Excel, Word, Outlook and experience with Oracle Applications. Show less

I was consistently ranked among the top producers in the underwriting department and have been recognized for accuracy and integrity. My decision making and attention to detail have directly influenced a 25% increase to Omni Financial’s portfolio since 2009. • Ensure that all lending and operational activities are in accordance with company policies and local, state, and federal laws. • Train credit officers and loan processors in the areas of loan preparation, loan documentation… Show more I was consistently ranked among the top producers in the underwriting department and have been recognized for accuracy and integrity. My decision making and attention to detail have directly influenced a 25% increase to Omni Financial’s portfolio since 2009. • Ensure that all lending and operational activities are in accordance with company policies and local, state, and federal laws. • Train credit officers and loan processors in the areas of loan preparation, loan documentation, and quality control procedures. • Accurately determine credit worthiness and complete applications for disclosure. • Ensure all of the applicant’s entitlements and debts are accounted for and make final approval decision.• Detect inconsistencies and provide the final step in the fraud detection process.• Act as primary contact for the underwriting department in the absence of the chief underwriter; responsible for payroll, absenteeism, and problem resolution. Show less

The United States Coast Guard taught me the importance of being a team player, leader, and decision maker. I developed skills including asset management, personnel management, and critical thinking. I was awarded the Coast Guard Commendation Medal for meritorious service resulting in unusual and outstanding achievement. Through many opportunities and challenges, my military career gave me experience that has allowed me to excel in business. • Held the position of 1st lieutenant, a… Show more The United States Coast Guard taught me the importance of being a team player, leader, and decision maker. I developed skills including asset management, personnel management, and critical thinking. I was awarded the Coast Guard Commendation Medal for meritorious service resulting in unusual and outstanding achievement. Through many opportunities and challenges, my military career gave me experience that has allowed me to excel in business. • Held the position of 1st lieutenant, a responsibility usually held by a higher ranking petty officer.• Managed station assets and department personnel receiving a 97% during biannual Ready for Operation audit.• Granted authority to command and manage personnel during search and rescue and law enforcement operations.• Mentored, trained, and evaluated subordinates. Show less

• As leader of the title department, significantly reduced the amount of delinquent title issues.• Helped increase sales by building positive relationships with insurance companies and customers. • Implemented new filing solutions that ensured quick inventory turnaround and fast transfer of titles.• Consistently achieved goals set forth by management.• Volunteered for hurricane relief efforts in Louisiana, processing thousands of vehicles affected by Hurricane Katrina.

Bachelor Of Science (B.S.), Business/Finance

Education record