Eric Koontz Email & Phone Number

El Dorado Hills, Ca, Us

Herndon, Va, Us

Helping clients maximize their Data Center investments to realize the full potential of the IT equipment that was purchased.

San Jose, Ca, Us

As a Technical Solutions Architect (TSA) at Cisco, I played a critical role in designing and implementing innovative cloud infrastructure and software solutions for our clients. I collaborated with cross-functional teams to drive technical engagements, delivering scalable, secure, and efficient cloud solutions that meet customer needs.- **Solution Design:** Develop and architect cloud infrastructure solutions leveraging Cisco’s technologies and services, ensuring alignment with client business objectives.- **Technical Leadership:** Act as a subject matter expert on cloud architecture, providing guidance to internal teams and clients on best practices and emerging trends.- **Customer Engagement:** Work closely with clients to understand their requirements and challenges, delivering tailored presentations and technical demonstrations.- **Collaboration:** Partner with sales, engineering, and product teams to support the technical aspects of the sales process, including RFP responses and solution proposals.- **Implementation Support:** Assist in the deployment and integration of cloud solutions, providing troubleshooting and optimization recommendations.- **Continuous Learning:** Stay updated on industry trends, Cisco’s product offerings, and competitive landscape to ensure the delivery of cutting-edge solutions.

San Jose, Ca, Us

As a Consulting Systems Engineer, I was responsible for delivering technical expertise and support to customers and partners in designing, implementing, and optimizing complex technology solutions. I collaborated closely with sales teams and other stakeholders to ensure that our solutions meet customer needs and drive business outcomes.Key Responsibilities:Technical Consultation: Provide expert advice and technical guidance on product capabilities, system architecture, and integration strategies to customers and partners.Solution Design: Collaborate with customers to understand their requirements and design tailored solutions that leverage company products and technologies.Implementation Support: Assist in the deployment and integration of solutions, ensuring a smooth transition and optimal performance.Training and Enablement: Conduct training sessions and workshops for customers and partners to enhance their understanding of the solutions and drive successful adoption.Collaboration: Work closely with sales teams to support pre-sales activities, including product demonstrations, technical presentations, and RFP responses.Feedback Loop: Gather customer feedback and insights to inform product development and improvements, collaborating with engineering teams as needed.

San Jose, Ca, Us

Consulting Systems Engineer - UCS HyperFlex Products (West Region)As a Consulting Systems Engineer supporting UCS HyperFlex products in the western region, I specialize in Cisco's comprehensive converged architecture, which integrates UCS fabric interconnects and UCS servers.In this role, I offer expert guidance to Data Center CSEs, account SEs, partner SEs, and customers, focusing on the efficiency and agility of Cisco UCS HyperFlex solutions.

San Jose, Ca, Us

Provided technical expertise in the following technologies: Cisco Unified Computing System (UCS), Cisco MDS Fibre Channel and Cisco Nexus switching products. This is a technical pre-sales role where I support the State, local governments and Education account teams to position UCS and Data Center Switching.

San Jose, Ca, Us

As a Consulting System Engineer in the Federal Datacenter practice, I assist customers with parts of Datacenter design which include servers, storage, networks, virtualization, automation, and operational best practices.

Us

As the Director of IT, I was responsible for overseeing the internal production network and servers. Given that 100% of the company’s revenue relied on our external systems, ensuring a network uptime of 99.995% was crucial to our operational success. I implemented a 24/7 support team to remediate issues after hours of normal operations, which had an immediate impact during the 2004 Christmas tsunami in Southeast Asia.

Houston, Texas, Us

As the Data Center Architect for the US Navy, I was responsible for designing and optimizing data center infrastructure to support a nation at war. I was a key player in developing strategies for scalability, reliability, and efficiency, ensuring our data center operations align with business objectives.Key Responsibilities:Infrastructure Design: Create and implement robust data center designs that support current and future technology requirements, focusing on servers, storage, networking, and security.Capacity Planning: Analyze current usage and forecast future needs, ensuring that data center resources are aligned with business growth and operational demands.Performance Optimization: Monitor and assess data center performance, implementing improvements and optimizations to enhance efficiency and reliability.Collaboration: Work closely with cross-functional teams, including IT operations, network engineering, and security, to ensure integrated and cohesive solutions.Vendor Management: Evaluate and select vendors for data center equipment and services, managing relationships to ensure quality and cost-effectiveness.Disaster Recovery Planning: Develop and maintain disaster recovery and business continuity plans to minimize downtime and data loss.Documentation: Maintain comprehensive documentation of data center architecture, configurations, and processes.