AeroLeads people directory · profile
Erick Rivera Email & Phone Number
Manager Readiness
at
Optimum
1 work email found
@alticeusa.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager Readiness
Location
Long Beach, New York, United States
Company size
Who is Erick Rivera? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Erick Rivera is listed as Manager Readiness at Optimum, a with 4533 employees, based in Long Beach, New York, United States. AeroLeads shows a work email signal at alticeusa.com and a matched LinkedIn profile for Erick Rivera.
Erick Rivera previously worked as Project Manager at Altice Usa and Manager, Regional Support Center NYC at Charter Communications. Erick Rivera holds Master Of Business Administration - Mba, Business Administration And Management, General from Keller Graduate School Of Management Of Devry University.
Company email context
Email format at Optimum
This section adds company-level context without repeating Erick Rivera's masked contact details.
{first}.{last}@alticeusa.com
89% confidence
AeroLeads found 1 current-domain work email signal for Erick Rivera. Compare company email patterns before reaching out.
Profile bio
About Erick Rivera
Experienced management professional with a demonstrated history of working in the telecommunications industry. Strong information technology / engineering background with a Bachelor of Science in Computer Information Systems from DeVry University. Graduate Certificate in Customer Experience Management and MBA from Keller Graduate School of Management. Passionate about creating positive customer experiences, building trusted relationships, and contributing to environments where everyone can grow. I also enjoy photography as a hobby and I am always looking to improve my skills.
Listed skills include Broadband, Telecommunications, Iptv, Troubleshooting, and 38 others.
Current workplace
Erick Rivera's current company
Company context helps verify the profile and gives searchers a useful next step.
Optimum
6 roles · 18 years
Erick Rivera work experience
A career timeline built from the work history available for this profile.
Project Manager
Current
Aug 2021 - Present
Manager, Regional Support Center Nyc
- Managed a team of professionals that maintained quota calendars and the support tools used by NYC Dispatch and Field Technicians.- Responsible for the planning of NYC Field Operations work force management quota and routing of work orders for Field Technicians.- Worked directly with Field Operations leadership to improve tools and technology, which streamlined the operational environment to better support the customer experience.- Implemented and managed operational policies and… Show more - Managed a team of professionals that maintained quota calendars and the support tools used by NYC Dispatch and Field Technicians.- Responsible for the planning of NYC Field Operations work force management quota and routing of work orders for Field Technicians.- Worked directly with Field Operations leadership to improve tools and technology, which streamlined the operational environment to better support the customer experience.- Implemented and managed operational policies and procedures to measure and maintain metrics, and to increase operating efficiencies and drive productivity. Show less
Apr 2020 - May 2021
Business Analyst
Contract assignment at AlticeUSA, via Infosys Ltd., on business transformation project. Worked with in Enterprise IT on billing system migration, specific to BSS / OSS systems.
Mar 2018 - Apr 2020
Director - Front Line Support, Network Operations Center
Dec 2011 - Sep 2017
Director - Conditional Access/Addressable Systems
2009 - Dec 2011
Team & coworkers
Colleagues at Optimum
Other employees you can reach at alticeusa.com. View company contacts for 4533 employees →
DD
Diane Derner
Colleague at OptimumPatchogue, New York, United States
View →
CB
Christina Brillante
Colleague at OptimumNew York City Metropolitan Area, United States
View →
HF
Hussam Fathy
Colleague at OptimumAlexandria, Egypt
View →
GR
Gilshanna Ragas
Colleague at OptimumDallas, Texas, United States
View →
CR
Connor Ray
Colleague at OptimumBrooklyn, New York, United States
View →
SP
Suresh Parasu
Colleague at OptimumCarrollton, Texas, United States
View →
CR
Carmen Rodriguez
Colleague at OptimumBronx, New York, United States
View →
JJ
Jacqueline J.
Colleague at OptimumEast Orange, New Jersey, United States
View →
MR
Mohab Rayan
Colleague at OptimumEdison, New Jersey, United States
View →
NN
Nadia Nay
Colleague at OptimumEast Brunswick, New Jersey, United States
View →
Diane Derner
Colleague at OptimumPatchogue, New York, United States
View →
CB
Christina Brillante
Colleague at OptimumNew York City Metropolitan Area, United States
View →
HF
Hussam Fathy
Colleague at OptimumAlexandria, Egypt
View →
GR
Gilshanna Ragas
Colleague at OptimumDallas, Texas, United States
View →
CR
Connor Ray
Colleague at OptimumBrooklyn, New York, United States
View →
SP
Suresh Parasu
Colleague at OptimumCarrollton, Texas, United States
View →
CR
Carmen Rodriguez
Colleague at OptimumBronx, New York, United States
View →
JJ
Jacqueline J.
Colleague at OptimumEast Orange, New Jersey, United States
View →
MR
Mohab Rayan
Colleague at OptimumEdison, New Jersey, United States
View →
NN
Nadia Nay
Colleague at OptimumEast Brunswick, New Jersey, United States
View →
4 education records
Erick Rivera education
Master Of Business Administration - Mba, Business Administration And Management, General
Graduate Certificate, Customer Experience Management
Bachelor Of Science - Bs, Computer Information Systems
Signal Corps Officer Training Course, Telecommunications
U.S. Army Signal Center & Fort Gordon
FAQ
Frequently asked questions about Erick Rivera
Quick answers generated from the profile data available on this page.
What company does Erick Rivera work for?
Erick Rivera works for Optimum.
What is Erick Rivera's role at Optimum?
Erick Rivera is listed as Manager Readiness at Optimum.
What is Erick Rivera's email address?
AeroLeads has found 1 work email signal at @alticeusa.com for Erick Rivera at Optimum.
Where is Erick Rivera based?
Erick Rivera is based in Long Beach, New York, United States while working with Optimum.
What companies has Erick Rivera worked for?
Erick Rivera has worked for Optimum, Altice Usa, Charter Communications, Idc Technologies, Inc., and Cablevision Systems Corporation.
Who are Erick Rivera's colleagues at Optimum?
Erick Rivera's colleagues at Optimum include Diane Derner, Christina Brillante, Hussam Fathy, Gilshanna Ragas, and Connor Ray.
How can I contact Erick Rivera?
You can use AeroLeads to view verified contact signals for Erick Rivera at Optimum, including work email, phone, and LinkedIn data when available.
What schools did Erick Rivera attend?
Erick Rivera holds Master Of Business Administration - Mba, Business Administration And Management, General from Keller Graduate School Of Management Of Devry University.
What skills is Erick Rivera known for?
Erick Rivera is listed with skills including Broadband, Telecommunications, Iptv, Troubleshooting, Cross Functional Team Leadership, Customer Satisfaction, Network Design, and Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Erick Rivera you were looking for.
View similar profiles
