• Pursue and close big strategic deals. Provide leadership to Microsoft Sales and Delivery resources to support opportunity qualification, scoping, estimating, costing, risk identification and mitigations, contract preparation, and handover of sold work.• Lead role in aligning pursuits with the Microsoft Services offering strategy. Demonstrate expertise in Services offerings and delivery playbooks to lead pursuits aligned to customer mission.• Accountable for capture management, and deal quality to drive successful engagements that meet customers' expectations for scope, timelines, and deliverables, and include metrics for deal shaping foundation.• Achieve high quality pursuits by leading pursuit teams through technical, political and organizational complexity. Steward of the lead-to-order process, to improve deal velocity, prioritize pursuits aligned to area business plans, and communicate deal value to approval stakeholders through the deal review process.• Build trusted relationships with stakeholders that are critical to the success of deal pursuits. Drive use of presales resources and develop relationships with area sales, proactively engage stakeholders to influence deal qualification, advise on deal readiness, and set domain pursuit expectations.• Works with the Solution Area Leadership Team to define and execute demand generation activities with the aim of increasing customer awareness of potential solutions and driving increased customer engagement and interest in new solutions/opportunities to modernize and help our customers.

• Responsible for services sales, strategy and delivery management for Microsoft Central & Caribean countries.• Position catalog of consulting services to grow accounts while partnering with account teams in development of account plans, scorecard metrics to exceed record quota, growth and cloud consumption. • Responsible for the sales and delivery cycle, drafting proposals, coordination of delivery, partnerships with customers, stakeholders for delivery satisfaction, risk mitigation, and repeat business to accelerate and win more deals.• Develop strong relationships with key decision makers and influencers while articulating a clear vision for our solutions, generating enthusiasm and impact to drive repeat business within all areas of business.

Coordinate all activities and methodology related to pre & post sales, includes project implementation investment & costs, quality of service, third party negotiations, GBM alliances related to the project deployment and timeline follow up.• Manage GBM project development & implementation deployment within Telecom Industry, (ICE, AT&T, America Movil, Telcel, Codetel).• Manage GBM project development & implementation deployment within Finance Industry, (Banco Popular Dominicano, Banco de Costa Rica, BAC/ Credomatic, Citi Bank, Banco Industrial).• Manage GBM project costs & quality revisions, policies and procedurals.

This role includes the maintenance and validation of ISO 9000 Certification and new operating procedures over Latin America sales groups. Conduct meetings with Unisys Latin America General Managers and top ten accounts for monthly Sales and Operations Review. Control Unisys sales and services systems and procedures.• Manage Unisys Alliance Program for Central America. (Microsoft, Nortel, Anixter)• Implemented Unisys Sales Forecast System via SIEBEL and actual sales operating procedures.• Pre-sales support for telecom industry in Costa Rica (ICE) and El Salvador (France Telecom).• Manage Unisys Central America Excellence & Quality Department, (Including Training Dept).• Successfully completed two external ISO 9000:2000 audits performed by Lloyd’s Registry.

In this internal consulting position, responsibilities include the evaluation of actual operating procedures, the development and coordination of the implementation of improved operating procedures, practices and better production technology to achieve an edge in the industry.Accomplishments:• Designed, developed and implemented a pay system for banana packaging (Integral Box). • Responsible for Financial Analysis and vessel logistics operations.• Responsible for Port Reengineering Process in Limón, Costa Rica and Barrios, Guatemala.• Financial Risk Evaluation for Capital Investment in the Banana and Logistics Operations. • Administrate the Container Logistics Analysis, and FMS (Farm Management System) implementation.• In Charge of the training force for the BDP (Best Demonstrated Practices) and ISO 9000 training across Latin America.