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Graham is a digital strategist and user experience expert with over 25 years of experience advising leading organizations on how to simplify their products and processes to make them more effective, compelling, and profitable. Prior to joining Modus, Graham was a Creative Director at Sullivan, where he developed award-winning work for Schwab, MetLife, Fidelity, Ameriprise, and Disney. He was also the Director of Customer Experience at JP Morgan Chase, and Senior Information Architect and Writer at Siegel & Gale.Graham writes and lectures extensively. He teaches a seminar entitled “Write Gooder” to students and communications professionals, and his articles have appeared in many publications, including Booz Allen’s Strategy and Business.Specialties: Business Strategy, Customer Experience, Sales Processes, Organizational Strategy, Process Engineering, Information Architecture, Writing, Product Design and Development, Plain Language Writing
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Partner, Chief Strategy OfficerModusNew York, Ny, Us -
Partner, Chief Strategy OfficerModus Dec 2009 - PresentNew York, Ny, UsI oversee all strategic work conducted by our firm, including digital strategy, business strategy, product strategy, marketing, research, and analytics. I also manage relationships with key Fortune 500 companies and lead our Client Services Discipline. -
Creative Director, Information Architecture And ContentSullivan Feb 2003 - 2009New York, Ny, UsLed a team of experts focused on site structure, usability, content strategy, and copy writing for digital communications. -
Manager Of Customer Experience, VpJp Morgan Chase 2002 - Feb 2003New York, Ny, UsDeveloped the user experience for online banking site and ATMs. -
Sr Information ArchitectSiegel & Gale 2000 - 2002New York, New York , UsDeveloped the structure and content strategy for digital properties, including Web sites, intranets, and software applications. -
Content StrategistOgilvy Interactive 1999 - 2000New York, Ny, UsDeveloped strategies that highlighted features and functions of products and brands across online properties, working closely with writers and information architects. -
WriterSiegel & Gale 1998 - 1999New York, New York , UsApplied plain language writing principles to complex legal and financial documents, including statements, tax forms, questionnaires, and applications. -
Intern/WriterEdgell Communications 1995 - 1997Wrote articles for technology trade magazines focused on the retail and manufacturing industries, conducted fundamental research through executive interviews, and provided proofreading and editorial services.
Graham Ericksen Skills
Graham Ericksen Education Details
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Vassar CollegeGuitar -
The University Of British ColumbiaAward Of Achievement In Web Analytics -
DelbartonHigh School Diploma
Frequently Asked Questions about Graham Ericksen
What company does Graham Ericksen work for?
Graham Ericksen works for Modus
What is Graham Ericksen's role at the current company?
Graham Ericksen's current role is Partner, Chief Strategy Officer.
What is Graham Ericksen's email address?
Graham Ericksen's email address is er****@****ail.com
What is Graham Ericksen's direct phone number?
Graham Ericksen's direct phone number is +197351*****
What schools did Graham Ericksen attend?
Graham Ericksen attended Vassar College, The University Of British Columbia, Delbarton.
What are some of Graham Ericksen's interests?
Graham Ericksen has interest in Kids, Children, Gadgets, Mountain Bikes, Technology, Blogs, Environment, Science And Technology, Restaurants, Parenting.
What skills is Graham Ericksen known for?
Graham Ericksen has skills like Content Strategy, User Experience, Information Architecture, Digital Strategy, Strategy, E Commerce, Creative Direction, Content Management, Usability, Brand Development, User Centered Design, Digital Marketing.
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