Erick Shaffer Email & Phone Number

Meridian, Id, Us

San Francisco, California, Us

As a Senior Software Engineer, I lead initiatives to enhance developer workflows and system reliability at scale within Salesforce’s core engineering infrastructure. Key projects include:Precommit Pipeline Transformation: Spearheaded the migration of Salesforce’s precommit pipeline from a legacy Java-based system to a streamlined, containerized platform, used by thousands of developers daily. This transformation reduced support requests significantly, increased deployment agility, and set the foundation for post-commit processes to follow suit.CI Automation and Support Reduction: Developed containerized, reusable components that were adopted across multiple teams, simplifying updates, minimizing manual intervention, and empowering developers with self-service troubleshooting capabilities.Scrum Leadership and Team Performance: Enhanced sprint accuracy from 50% to 90% by refining goals, implementing data-driven prioritization, and fostering team alignment. Resulted in improved team velocity and higher project satisfaction.Test Feedback Optimization: Pioneered a category-based feedback system that broke a single checkpoint into multiple stages, cutting initial feedback times from 3 hours to 30 minutes. Created metadata merging solutions and restructured test services to deliver prioritized, critical feedback faster.

San Francisco, California, Us

In this role, I focused on optimizing CI/CD pipelines and enhancing testing processes to improve development efficiency and reduce feedback time for engineers at Salesforce. Key achievements include:Test Runner Optimization: Developed a Python-based CLI tool that increased test execution capacity by 50% without impacting feedback time. This tool enabled VMs to handle additional workloads seamlessly, optimizing resource utilization and reducing downtime.Redis-Driven Test Selector Service: Re-architected the test selector service using Redis streams, reducing test selection times from 20 minutes to 30 seconds. This improvement significantly decreased wait times for pull request feedback, enhancing developer productivity.CL Tracker Service: Designed and launched the CL Tracker service, a centralized system for tracking changelists across the CI lifecycle. By creating a flexible schema and API, I enabled teams to monitor compliance and release readiness, offering real-time visibility with a single identifier query.Release Cycle Optimization: Drove a culture shift to align with Salesforce’s agile standards, reducing release cycles from three weeks to one week. This involved securing cross-team buy-in and implementing weekly release windows, accelerating delivery times and increasing deployment frequency.Throughout my time as an MTS, I consistently delivered solutions that streamlined testing, deployment, and tracking processes, supporting more agile and efficient software development across teams.

San Francisco, California, Us

San Francisco, California, Us

*Terraformed existing services to be deployable to any cloud provider. Wrote post-deployment shell scripts to ensure proper functionality after provisioning and deployment. * Reduced total package build time from 24 minutes to 20 seconds by making services locally build-able via maven. * Added gatekeeper functionality with Jacoco and Maven by setting minimum requirements that should be met, otherwise the build will fail.* Increased unit test coverage from 0 to 94% on critical service with JUnit.

Santa Clara, California, Us

*Gained proper ownership on over 1200 code modules. Created automated system with excel and python that would email remind owners that had not updated ownership status of their code module in a certain amount of time.* Wrote a webscraper in VBA to automatically identify potential owner of code modules based on commit history and notify them to update their code module ownership.

* Created dashboard board metrics with statsd and hosted graphite to easily monitor health of application.* Automated Registration and renewal of SSL certificates using certbot, let-encrypt, and Ansbile.* Create scaling policies with AWS ASG to dynamically scale up and down based on server load.* Debugged development environment provision script, saving 3 hours per new hires.

Team Leader for Nob Hill Foods. I provided excellent customer service, excelling in a fast pace environment and responsible for overseeing 50 employees.

Computer Science Software Engineer Concentration, Computer Science

Associate'S Degree, Computer Science