Erick Silva Email & Phone Number

Houston, Texas, United States

UX designer focused on airline maintenance planning tools.Work closely with business analysts and user groups to gather insight into current user processes and pain points. Communicate findings with leadership and stakeholders to make informed decisions about features, content strategy, user experience, and design.Iterate design solutions based on user inquiries and feedback.Collaborate with developers to ensure apps are built to design specifications and for maximum performance.Create wireframes and prototypes as part of the design process.Maintain consistent design standards across teams.Maintain accessible design standards to ensure everyone can use our applications regardless of disabilities or conditions.Communicate new design standards and processes to working teams and leadership via regular updates.Work in an Agile environment with development team

Houston, Texas

Contract UX designer across multiple teams in the airline maintenance space. Focused primarily on airline maintenance planning.Worked closely with business analysts and user groups to gather insight into current processes and pain points, and iterated design solutions based on feedback.Worked with developers to ensure apps were built to design specs and built for optimum performance.Created wireframes and prototypes as part of the design process.Maintained consistent design standards across multiple applications.

Houston, Texas Areas

Provide design services and consulting on a freelance basisCreate logos, email layouts, wireframes and prototypes. Provide photo editing and retouching services.

Houston, Texas

Designed new landing pages for the cPanel website as part of an evergreen marketing campaign. Targeted these pages to the persona of new partners who were trying to set up their own hosting businesses with cPanel as a partner. - Developed multiple pages for A/B testingDesigned a new cPanel customer support landing pages as part of an integration with Zendesk. - Collaborated with UI developers to design and implement the new pages. Tracked projects and collaborated with an agile team on Jira using the Kanban method.Advised UI developers on best practices to conduct usability testing for cPanel’s products. Created social media collateral for marketing campaigns.

Austin, Texas Area

Conducted UX research as part of the development of a mobile app aimed at helping new parents track the development of their baby.Conducted interviews and usability evaluations remotely with medical professionals and parents of young children.Worked with a UX designer to refine the app prototype based on research findings. Ran updated prototype versions through further user evaluations as part of the RITE design method.

The Woodlands

Led the transition from plain-text email campaigns to visually appealing HTML email campaigns.Created and managed HTML email campaigns. Increased click-through rates and call-ins from customers through iterative design changes from A/B testing. Analyzed results using Mailchimp metrics. Redesigned print sales materials for over 50 LGI communities across the United States. Made sales materials visually appealing and engaging for customers. Created new compositions for social media ad campaigns. Ran A/B testing on ads to determine ideal designs that increased click-through rates and sales leads.Organized digital asset library for efficient use and retrieval. Wrote new digital asset guidelines for the marketing department and sales representatives.

The Woodlands, Tx

Assisted Art Director with the creation of logos and bannersOrganized photo media library for efficient use and retrieval.Provided creative input and supported best practices for deployment of photography in advertisements.

Houston, Texas Area

Worked as a graphic design intern for PR Marketing and Publishing LLC. Assisted head designer with the company’s main publications, ReviewIt, Vida Social, and Flair. Developed layouts, managed images, and assisted in development of advertisements and editorial features.Wrote editorial pieces and assisted in translating editorial for Vida Social, a magazine geared towards the local Hispanic market.

Msis, Ux Design, Information Science/Studies

Bachelor Of Fine Arts (B.F.A.), Graphic Design