Carl Erickson Email & Phone Number

Orchard Park, New York

North Tonawanda, Ny

-Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.-Manage a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.-Handle the daily heavy flow of paperwork and cooperate with the accounting departments on invoicing and shipping problems.-Effectively communicate with buyers, marketing and administrative teams on a daily basis.-Participate in physical… Show more -Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.-Manage a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.-Handle the daily heavy flow of paperwork and cooperate with the accounting departments on invoicing and shipping problems.-Effectively communicate with buyers, marketing and administrative teams on a daily basis.-Participate in physical inventory counts every week ensuring stock is ordered effectively.-Responsible for scheduling employees; hiring and training new employees; participating in monthly store meetings; handling of employee yearly evaluations as well as disciplinary actions. Show less

-Handled the receiving of merchandise-Accurately checked in orders-Merchandised and stocked goods-Conducted cycle counts of inventory-Customer service, returns and exchanges-Delegated tasks-Completed assigned tasks in a timely manner

Kenmore, Ny

Union DelegateResponsible for building maintenance to sustain a safe and sanitary environmentPerform nightly security checks of premisesComply with all OSHA and HIPAA regulations and standardsComplete daily preventive maintenance tasks as assigned Communicate daily with residents, ensuring their needs are metAbility to carry out all allocated duties from management

Buffalo, Ny

Assisted Marketing Manager with daily activitiesPerformed Market research; Direct Mail SupportExtracted data from customer database programWorked proficiently within an office and team settingFiled important documents while setting up a new file system

Kenmore, Ny

Managed a crew of seven to ten people; delegated tasks; customer serviceMet company's weekly and monthly objectives and goalsAccountable for cashiering; nightly paperwork; book keepingWorked well within a team; developed leadership abilities

Kenmore, Ny

Mover/Packer on Residential and Commercial MovesCompleted numerous inventories and client contracts for certain movesDeveloped interpersonal and communication skills; teamwork and customer relation skills

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Phi Beta Lambda and the Newsletter Club I was a Dean's List student all semesters and graduated Magna Cum Laude..

Bachelor Of Business Administration (B.B.A.), Business

Activities and Societies: National Technical Society, Dean's List, Phi Beta Lambda, Newsletter Club RELATED COURSES: Strategic Management.