• Oversee the university’s academic affiliates, partnering with the university president and other colleagues to sell prospective organizations on the benefits of partnering with NCU, managing partnership contracts, addressing partner and student concerns, and facilitating onboarding and monthly trainings to help site directors steward and grow their programs• Provide onboarding, academic advising and coaching, and degree planning support to online students

• Led the university’s postsecondary enrollment options program, handling the administrative functions of enrolling students, ensuring compliance with the state government, managing a small library of textbooks, and addressing stakeholder concerns• Worked directly with students to enroll them in courses, acclimate to university life, and coach them through academic and personal challenges

• Conceptualized, pitched, developed, wrote, and hosted a digital media show used as the teaching portion for our church’s elementary ministry that ultimately led 1,339 students to make a first-time decision to follow Christ• Wrote and delivered biblical messages in a creative yet clear and ‘sticky’ manner on a weekly basis to an average weekend attendance of 1,569 students• Developed engaging curriculum for in-room hosts and small group leaders to facilitate across 10 different campuses of varying sizes to reinforce the weekly ‘big idea’ and Bible content• Contributed to the creation of our annual message series ‘scope-and-cycle’ plan designed to introduce the breadth of Scripture and help kids grow in their faith

• Created new and maintained existing training materials for our preschool photography business including a seasonal refresh of new photographer training materials, creation of seasonal supervisor meeting materials, weekly photography inspiration emails, weekly photography contest winner announcements, and season-specific photo guides• Facilitated interactive webcasts with field leaders to prepare them to host monthly meetings with their photography teams centered around photography techniques, engagement, technical know-how, and customer service• Collaborated with subject matter experts in the field and home office to create a comprehensive modular onboarding training program for account specialists and their supervisors that can be used on a mentorship (non-classroom) basis• Handled all LMS operations such as course and user administration, troubleshooting, and reporting. Served as liaison for our LMS vendor, learners in the field, and backup LMS administrators.• Partnered cross functionally to develop and revise user-friendly, easy to understand and aesthetically pleasing eLearning lessons driving key field team member behaviors• Led projects with the 'Social Squad' committee to develop org-wide engagement initiatives such as the Lifetouch Olympic Games and several videos on adjusting to working from home during the early days of the pandemic

• Managed the end-to-end process to produce high impact learning and development activities by anticipating needs and proactively recommending and implementing solutions related to materials, technology, logistics, and content• Specialized in learning management system (LMS) administration by consulting on system capabilities, setting up courses & classes, handling enrollment & credit, and troubleshooting• Consulted with clients to determine business needs and key outcomes in order to design effective learning solutions for projects throughout the enterprise • Instructional design work including redesigning an existing classroom course on personal branding into a self-service virtual model, and expanded a role-playing 'NPS experience' by rebranding all the documentation associated with the project, curating content, creating participant personas and adding depth to facilitator guides & materials lists• Co-facilitated experiential learning sessions and participant debrief discussions• Enhanced our learning evaluation process by revising existing assessment questions based on the Kirkpatrick model to gauge learner engagement, comprehension, and personal application• Partnered with HR Business Partners to develop leaders within the business by administering a suite of talent assessments including DiSC, StrengthsFinder, and a pair of 360 assessments• Drafted messaging for course invitations, assessments, and change management initiatives• Aggregated data and reported on outcomes for an onboarding course using our LMS and Excel• Served as resident team video expert – filming and editing classroom sessions on an ad hoc basis

• Partnered with subject matter experts to design easy-to-read and visually appealing training manuals, onboarding guides, job aids, process documentation, and PowerPoint presentations • Facilitated weekly team meetings both live in-person and virtually over WebEx• Crafted change management messaging for a new work intake request system• Monitored and coordinated the implementation of said work intake request system while delivering training and customer service support to key stakeholders across the business• Created and managed team intranet site, including ongoing updates and enhancements• Managed the program roll-out and execution (event logistics, meeting planning/set up, document management, supplies and technology prep) for ongoing team-wide strengths training sessions with an outside consultant• Maintained a Microsoft OneNote library, updated a team SharePoint, and content-managed an internally-facing website showcasing our team’s capabilities

• Wrote copy for company-wide employee communications material including intranet articles and 80-100 word announcements used in weekly team standup meetings across the organization, simplifying healthcare content to a 7th grade reading level• Project managed the monthly production of a series of posters, banners, and e-messages displayed to over 22,500 employees throughout dozens of HealthPartners locations• Filmed & interviewed 80 leaders across the organization; edited together a pair of videos using Final Cut Express featured at a leadership symposium with 2,000 attendees• Partnered with the social media team by writing posts, campaign plans & pitching stories• Edited eLearning materials for an org-wide Compliance & Integrity training on drug abuse• Consulted with a variety of internal partners regarding communications strategy, PowerPoint design, the development of promotional materials, and event planning • Maintained a database of stories highlighting our organizational values using Excel and SharePoint

• Conducted online market research identifying, analyzing, and categorizing churches in the Kansas City & Twin Cities areas according to their potential compatibility with brightpeak's financial services• Provided logistics support to the Church Engagement team on multiple projects

Met with students on a weekly basis to help them improve motivation, time management, goal-setting, and understanding of course curriculum

Communicated the university's unique value proposition and built relationships with potential NCU students and their families by leading informative tours throughout campus with groups of all sizes and sitting on Student Q&A panels during Campus Preview Days

Responsible for program creation and development, branding, organization and planning, advertising through print, word of mouth, social media and campus communications, implementation of events, and player recruitment

Public address announcer & DJ for North Central University's Volleyball and Men's & Women's Basketball teams.• Facilitated the creation of a dynamic game environment by announcing and playing music• Conceptualized & implemented the use of #RamJams, a Twitter initiative engaging fans in an interactive fashion to enhance the gameday experience through musical requests• Developed a comprehensive gameday script and a corresponding set of standard operating procedures for future public address announcers

Independently taught three sessions in the classroom, designed & facilitated interactive study labs, and graded tests

Office work including: answering telephones, welcoming visitors, processing paperwork, sorting mail, data entry, and calling to aid prospective students through the university's application process

• Aided in the creation and execution of marketing campaigns directed at internal and external audiences leveraging social media, email, sales and account management• Created resource and training materials to support product launches• Managed the creative process for projects from start to finish, including copy-editing and writing creative briefs to ensure consistent messaging of the customer value proposition• Tracked and analyzed sales activity, categorized trends and made recommendations on effective leads based on trends and/or gaps• Conducted research and laid out a process for government clients to apply for federal grants in an initiative to boost sales and improve customer relations• Updated a sales and marketing intranet and tablet application

• Oversaw, developed, and managed project leads on a variety of initiatives• Coached project leads on supervisory, management, communication, and leadership soft skills• Contributed to the creation of standard operating procedures regarding essential job functions for project director, project leader, and project volunteer roles• Coauthored a five year strategy for the organization and for individual projects

• Wrote journalistic articles for the news, feature, lifestyle, sports, and opinion sections• Curated sports section by identifying and delegating story assignments• Directed students in arranging interviews and crafting stories; revised article content

• Assisted public relations team through media contact research and media results reporting• Provided advisory input and feedback regarding sports sponsorship opportunities• Supported employee engagement & executive business projects• Participated in strategic client development meetings with third-party firms

Taught swimming lessons and water safety according to American Red Cross curriculum while maintaining a positive and engaging learning environment.