Eric Kwan, Msc(Cs), Cdipaf, Cipm, Cipp/E Email & Phone Number

Singapore

Responsible for ensuring portfolio budgets remained within allocated limits, preventing overspending and optimizing resource allocation.Strengthened IT governance and data protection by digitally managing IT assets, expenses, policies, and procedures, ensuring compliance with regulatory standards.Enhanced internal communication, collaboration, and knowledge sharing, fostering a more connected and productive workforce.Strengthened and negotiate support collaboration between IT vendors to enhance operational efficiency and streamline processes.Enhanced IT capabilities to support the implementation of corporate governance and data protection management programs (PDPA / DPTM implementation checklist) including Policy development.Implemented technical measures to support information classification and security, formalizing the data collection of digital assets such as Data Inventory Map (DIM), including performing Data Protection Impact Assessment (DPIA).

Singapore

Support and drive digital platform projects to improve business processes and productivity, or to meet projects’ needsResponsible for assisting DPO in the implementation of Data Protection Policies and Processes and ensuring compliance with PDPAMaintain, support and improve performance of various existing platforms and ensure their continuous operation include setting up the three authentication methods are important for preventing spam, phishing attacks, and other email security risks.Work closely with the appointed vendor to ensure on-time delivery and within scope for website developmentLead and drive new digitalization projects, support end-to-end, from developing system specification, initiating request for quote, supporting the procurement and vendor selection, implementing the project up to going live.

Sengkang, Singapore

Responsible for the organization Digital Transformation covering back office digitization and automation Data Protection Officer – responsible for the implementation of data protection policies and processes and ensuring compliance with PDPAManage the information technology needs including end-user support and systems, including implementing database and network designs, installing and upgrading software, ensuring systems security and troubleshooting computer issues throughout the organizationResponsible for Cybersecurity covering Application security, Data loss prevention. Forensics. Incident Response. Network Security, Security Architecture. Threat Intelligence. Vulnerability Management.

Singapore

Team Leader for Yellow Ribbon Community Program (YRCP) for Central District overseeing 16 divisions and provide support and guidance to Yellow Ribbon Champion (YRC) and grassroots volunteers under their respective districts to ensure that they meet the services to be rendered to client’s families under the YRCP. In addition, conduct training, organize events such as dialogues, visits and other engagement and/or outreach including link up with community partners that can add values to the YRCP services.Served as business consultant to the Charity Organization to set project parameters and define objectives. Conceptualized strategies and managed projects supporting technical development to achieve business objectives regarding client services, vendor management, audit coordination, and applications development.Oversee the Information Technology of the organization.Successfully revamp the Infrastructure of 10 years with cost saving of more than 35% through the deployment of Synology Server as Active Directory, DNS, DHCP, File and Shared Server, Mail Server,Chat, Calendar, Cloud Station, Survey Server; redesign and implement the network topology to improve the user experience as well as upgrade and tune users’ computer to Window 10 Pro build 1809 x64 bit from Window 7 Pro x32 bit. Setup a Skype Video conference room using Logitech Meetup

Singapore

Responsible for the design, installation, testing and maintenance of software systems that help business to be more efficient and helping to provide a better IT service through creation of code to link systems together• Reviewing current systems• Presenting ideas for system improvements, including cost proposals• Working closely with analysts, designers and staff• Producing detailed specifications and writing the programme codes• Testing the product in controlled, real situations before going live• Preparation of training manuals for users• Maintaining the systems once they are up and runningProject: MxPro5 Chinese Display ConsoleCompany: Peak Trade International Limited (an official distributor of Advanced Electronics Limited for Hong Kong and Macau)Summary: The project use an 8" standard tablet with Traditional Chinese Windows 10 Home (OEM) Operating System connected to a networked of fire control panel (Model MX 5000) via USB to RS232 serial port to collect the data from the fire control panel printer output port which is actually a serial port, decipher the output code, translate and display in Traditional Chinese.Methodology: Agile

Involved leadership of planning and managing service delivery and oversight of regional data centers covering Shanghai and Singapore. Liaison between company and various cross-functional IT teams. Served as business consultant to set project parameters and define objectives. Conceptualized strategies and managed projects supporting tech development to achieve business objectives regarding client services, vendor management, audit coordination, validation of biomedical equipment and development of security applications.

Singapore | Hong Kong | United States

Leader in the central administration of security services for company in the automobile industry. Establish policy for integrated user security control that became global standard. Developed and deployed a platform resource information system via Netware, VMS/VAX, Mainframe S390, AS400, ccMail, Internet Mail, Web, Lotus Notes, Security Box, and UNIX. Evaluated infrastructure design of the Extranet Project for Japan and Australia, and defined the policies and guidelines in the management of the firewall and the user administration. Plan, prioritize, and manage IT support and maintenance activities to ensure that organization's information systems function reliably and that IT resources are used effectively. Liaison with service providers of any outsourced infrastructure and admin services. This includes managing the service level agreement, change management, maintaining a thorough understanding of cost issues including participating in negotiation of new cost schedules. Lead, direct, evaluate, and develop a team of information systems professionals and support staff to ensure that the organization's information systems are supported effectively and within budget.Head of Singapore IT supporting the infrastructure, applications, end-user support, and business needs including budgeting and planning. I was stationed in Hong Kong head office for 3 years to Design, Develop and Deployed Regional Logistic System with interface with global Demand and Scheduling Module using JDE Edwards Distribution System on while at the same time supporting Singapore Office on IT matters.

Professional Certification, Data Privacy

Master’S Degree, Computer Science

Certified Diploma, Finance And Accounting

Diploma, Electronic Engineering